Website was not working and I tried to ask the gentleman for assistance. On what I should do since I had been on hold for 15 minutes as well. His response was that he didn't care and good **** luck finding out since he clocked out and was going come. Horrible customer service and disappointing experience with u-haul once again.Michael M.
Moving Truck Rental in Spokane Valley, WA at U-Haul Storage of U-City
Spokane Valley, WA 99206
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Spokane Valley, WA 99206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Not enough employees to deal with one issue/project/customer at a time. That one employee was on a smoke break on one visit. was not pleasent. wasn't sure about military discount. active duty only and then only on one way rentals.(that's nuts). The employee (different one) available on return was great in all respects.THOMAS A.
The service was great and the trailer was just what we needed. Thank you!Ovella B.
One fucking guy working by his self is not a way to have good customer serviceRobert V.
Your customer service is awful!!!!!!! Your hold times are ridiculous and I don't appreciate the unprofessional manager you have working for you.JESSE N.
No improvements needed. Great experience!DAVID K.
It wasn't worth the extra $50 on one way drop off.On a trailer. Probably going to have to buy my own at those prices.IAN S.
Need to have UHaul location confirm all equipment that customers requested before leaving the store.JENNIFER B.
I employee at a time is not recommended. The employee was in the restroom while some angry looking guy off the street came in and lifted some stuff with the five finger discount. Didn't see exactly what or couldn't verify if he actually took something or just went through the motionsROBERT T.
The location was fine, but the customer service on the telephone was terrible UHaul never phoned me with the time and location of where to pick up my truck and I had to go to the UHaul location twice to ask about it, the last time the evening before I was renting the truck.PHILIP L.
Nice & efficient folks! Thank You!!JAMES H.
Great customer service!SCOTT S.
I made my reservation for a 8 foot bed pickup and car hauler a week prior to this review and the evening before I get a call saying that my reservation was unavailable. After 7 calls and 2.5 hours I finally got a 15 foot truck and car hauler reserved for the same time and date then when I go to get the truck I am told I was unable to rent due to a "intermediate license" that I still have due to COVID. After 2 hours I finally get the truck and go to my job and the ratchets on the car hauler are rusted and jammed and I had to fix those on site costing me more time and money. Overall nothing great from this experience and they break there own contract with me by attempting to keep me form renting a truck with a unrestricted government driver's license.Adam G.
I had to loop a safety chain to keep it from dragging. Your rep "counseled" me to "twist & Kink" the chain in the future. Your rep told be that the purpose of the safety chain was to keep the trailer straight while being towed. Clearly, your guy guy doesn't know the difference between a safety chain and a anti sway bar. I have several years experience building cargo pallets & using chains to secure cargo & vehicles inside aircraft. A kinked/twisted chain has less strength.MICHAEL B.
My reservation was moved twice due to availability apparently. The website should not allow you to rent from a site if they don't have the inventory. I had also ordered some other supplies when I reserved the truck online. When I went to pick up the trailer, I was told that because I hadn't paid for them at that specific pick up location, I would have to pay for them again and figure it out with UHaul to get reimbursed for what I had already paid. The employee who was working at the time we picked up our trailer was pretty rude and not helpful or sympathetic to the frustration of the situation.MICHELLE ELAINE B.
Be honest. I will never use uhaul again. Your like a car salesman. Full of lies.NICKIE B.
The service was horrible! We rent about 4 trucks a week and this was by far the worst uhaul we have ever been to. Very rude customer service!!!SHANE P.
Pods were waiting for me when I arrived! No waiting or wasting of vital time!!! Nice.RONALD B.
Coeur d'Alene U-Haul did not have our trailer, so was directed to pick it up at this location. We decided we needed a larger trailer once going out to hook up. The manager was awesome about getting us a larger trailer. Very helpful and courteous.Sherry B.
Truck not clean. Tooth floss pick and other items in cab of truck.STEVE K.
Great guy â€œNickâ€ was very helpful!Lisa M.
They were very busy however my wait was short while trying to return my rental. Overall the whole experience of my rental was excellent.terry B.
When we returned the Cargo Van the attendant asked if I wanted a printed or email receipt. I said email since we were outside. I checked all afternoon, in email, spam and trash. NO RECEIPT! We had to return to get a printed one. Other than that, we had a good experience.VERNON DOUGLAS L.
There is an issue that needs looked in to. There is a sign saying that masks need to be worn to enter the building by law. When I walked in wearing my mask, another customer was wearing their's but not the employee. When I came to drop it off, it was a different employee and same scenario. Customers are wearing masks but not employees. Is there a different standard that they get to follow and why.DANIEL EDGARDO D.
I placed an order for a trailer. The drop off location was confirmed and I dropped it where I needed to and was told it would be almost 300 for wrong location. I'm very upset and cost me time that I did not haveJASON T.