Your app needs some improvement. After trying to figure out how to check in, I eneed up calling your customer service department who were way more helpful than the app. Had similar problems on returning the truck and had to call customer service then too. They were also way more helpful than your app. I would suggest you rely less on technology and more on human beings.DOREEN W.
SoJo Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in South Jordan, UT 84095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nothing everything is perfect.Geraldine M.
The truck was all ready for us when we got there. Easy check in experience too. We got an invoice with the final mileage within the hour which was awesome. No improvements, just thanks for the great experience!Charles T.
The app experience was terrifying : it glitched both times at taking the truck and dropping it off, the app went blank and i couldn't continue the process, so i had to close it and open again, then the whole wizard was gone and then i spent 30 minutes on phone call to get some one to help me get it back in the app. at the drop ff i was on the phone for 10 minutes waiting for a support to pick up, then after 10 minutes an automated message told me there is no one to help me! i left a message and no one even called me back the next day :)))) horrible experience !Ata A.
Customer service is outstanding and very helpfulAldo S.