They upgraded me for free from a 10ft truck to a 15ft truck because the 10ft had a flat tire. I felt taken care of.Jacob T.
Customer Reviews for SoJo Self Storage
(Distribuidor de U-Haul del vecindario)
South Jordan, UT 84095
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9:30 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
9:30 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dave R.
El cliente no dejó un comentario.UTONYA N.
The lock was difficult to open to get the key out, I had to dispute the after hours charge to get a refund.Kiersten T.
El cliente no dejó un comentario.Cecil P.
El cliente no dejó un comentario.KATHRYN P.
Our experience was really good overall. Everything went very quickly and smoothly. We actually had extra furniture pads left in the truck beyond what we had asked for. This wasn't a problem, but it was clear they hadn't checked it very carefully.Daniel H.
El cliente no dejó un comentario.DUSTIN S.
El cliente no dejó un comentario.IAN M.
El cliente no dejó un comentario.ANDREW D.
Get rid of the governor on the vehicle. I understand that the vehicle is loaded but with the speed limits at or above the governor settings it puts the driver in some unsafe situations. The other perk that would have been nice would be a cruise control in the truck, made the 1000 mi.+ trip kind of long.Abel N.
El cliente no dejó un comentario.Larry S.
Service was excellent, rental went smoothly.Amanjot K.
El cliente no dejó un comentario.Reggie B.
Send them here instead of shine towing.!BRIDEY W.
Would have been nice to have ropes or belts included. Great!John M.
El cliente no dejó un comentario.edgar L.
El cliente no dejó un comentario.Dale R G.
El cliente no dejó un comentario.DUSTIN H.
El cliente no dejó un comentario.Averie D.
Truck was ready to go when we got there. It was up front. Austin was really nice to work with. It was a great experience.Wendy H.
El cliente no dejó un comentario.Jennifer F.
El cliente no dejó un comentario.David B.
Vehicle was overall clean, but could have used a quick vacuuming. Also, I didn't see xs on the vehicle damage.Alex P.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Joshua B.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Teri C.
El cliente no dejó un comentario.Shari E.
Loved the no contact pickup, quick, easy on my phone!Sandra M.
El cliente no dejó un comentario.Barara C.
Read the return reviews before issuing the receipt and charging the client. I don't like repeating my problems three times and still not getting the necessary help. I reported the problem with the gas gauge not being on full before taking the truck, reported the problem on my review submission and now I have to report it again via email after receiving the charge that was wrongfully placed upon meKYLE H.
El cliente no dejó un comentario.Andrew V.
El cliente no dejó un comentario.Merril D.
Kind and courteous would definitely recommend again.KRISTA R.
Excellent Customer Service!!! This Location has the Best Service!!! Our Family choose'a this Location for all Our Storage and Moving needs!!!Jade S.
El cliente no dejó un comentario.Lorri T.
El cliente no dejó un comentario.Lane S.
El cliente no dejó un comentario.BRENNEN N.
Things were just fine! The service was great.Gregory B.
No complaints! This is the easiest U-Haul location I have ever used. Friendly, efficient and ready for my arrival/reservation. Easy access to the road--no problems with space for backing out, turning, etc.Naomi K.
Friendly staff. Easy to pick up & return the UHaul.Carolyn A.
Everything went exactly as planned. A real bonus in these trying times. The agent was extremely helpful and kind.Bruce L.
The return process and location was the complete opposite of the pick up location. The person on duty was very helpful and the return process was fast and easy.Brian D.
El cliente no dejó un comentario.Marvin U.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Kamryn B.
I actually had a reservation at a different location but I couldn't get the mobile app to work. So I cancelled and re-booked. At an open location. They were great SoJo Storage in South Jordan ,Utah.Allan A.
Awesome! Could not ask for better service.Christopher B.
El cliente no dejó un comentario.Michael S.
The guy behind the counter was wonderful. Very friendly and upbeat. It was a pleasure to do businessGregory P.
The Uhaul website was extremely frustrating and did not work right. For example, when I started placing an order while I was already logged in, the checkout page would not let me proceed because it said I needed to enter my billing address & info, but there was nowhere to enter it. I had to log out, start over, then log in after filling my billing info out. The location and truck itself were great.Olivia Z.
El cliente no dejó un comentario.Makayla S.
The owner was very friendly and helpful as we likely needed to return and look for a bigger truck. So closer to industrial area and sojo storage that its very convenient.Sreenath N.
Do not trust the rental location.john H.
The service provided at this location was excellent. The rental truck was clean and operated without any problems.Preston H.
Not many parking spaces, so I worry what would happen if more than 3 people had to park at that location.Jefferson R.
Easy, quick and awesome!!!Landon J.
El cliente no dejó un comentario.Karen R.
Really easy pick up, nice guy at the check in, easy to take back.James A.
Customer Services was excelentErick H.
It was all great!Eric S.
Best service ever!Julie V.
El cliente no dejó un comentario.Mary G.
El cliente no dejó un comentario.Aric S.
El cliente no dejó un comentario.Jaeden H.
Very nice and professional. It was a very pleasant experience.Elena V.
Justin was the man! He worked very well with me and got me out the door quickly.Tyler C.
Great overall experience! Made everything simple, a very clean and well-organized location. Couldn't be happier!Tom P.
Wonderful experience! Sojo Self storage is wonderful! JJ the manager there really knows the business! He's also very accommodating.Gina B.
The location wasn't the problem. It was you goddamn service!! My license was expired, so I had my roommate enter her information so she could drive it and I was put on fraud alert and had to wait 3 FUCKING HOURS until Sojo Self Storage opened so they could verify my identity. I explained the situation to the person reviewing my info on the chat in the Uhaul app, but this still happened and we ended up missing our move out crew costing us $200 that we paid in labor because we couldn't pick up the truck in time.Rachel W.
Mobile pick up was great, I sat for 20 min waiting for approval. That was way too long. I almost was late for my scheduled help because of that.Lance P.
Great service, incredibly nice.Curtis M.
Online return after hours (the night before my truck was due back) was glitchy. Told me that I owed another $38,000! After several calls the next day, I was assured that I didnt really owe moe money than I had already paid.Steve B.
El cliente no dejó un comentario.Hailee K.
El cliente no dejó un comentario.Jason C.
Good rental location. Equipment was ready and clean when I arrived and I didn't experience any unexpected charges. Recommended.Mark A.
El cliente no dejó un comentario.Cameron T.
El cliente no dejó un comentario.Satya C.
The customer service was excellent!!Dominic T.
The truck hadn't been cleaned out since the last person used it. I found out when I got to my location that the dolly was missing and all the moving blankets were out in the back of the truck. The truck was also pretty dirty and needed to be swept out. The steering wheel needed an alignment too, you had to have the wheel turned about 15 degrees to the left to drive straight.Alison M.
Poor customer service or people's skills. The representative named Justin, was being totally rude and did not the the reservation check out when it was already done by mobil but the transaction had a glitch. Well, instead of calling customer service, he said get out of the office he was closing. I called myself while he was pushing me out the door and the representative on the phone took care of the problem, and I handed the phone to Justin as he was leaving. The representative said, "You can help this customer, I fixed the problem." Justin said, "Oh well, she can do mobil app because I am leaving." So what could of been a 5 minute transaction the representative on the phone stayed with me for about 2 hours to finally check uhaul out on my mobil. Uhaul is great but they should consider taking away from this location whom does not represent well.Lynette T.
Uhaul needs to improve their systems to avoid the problem that I had. I used my master card to pay for the reservation and at that time I was told that I would have to pay an additional $100.00 deposit due to the type of card I used and I had to pay it in cash because their system wouldn't process the deposit in any other way. I was then informed I would receive my deposit back in cash when I dropped it off and I am still waiting for my deposit to be refunded to my account rather than in cash like I was toldErnest A.
El cliente no dejó un comentario.Greg S.
I have no complaints about this location. Justin ended up saving the day when the second reservation I made with a Uhaul representative over the phone was for a closed location. WHAT A JOKE!!! Your business is a joke if your people can't even schedule a uhaul pick up at an open location!!!! What's even worse is I had to reschedule over the phone because the first idiot scheduled me for a truck in West Valley. That's over 20 MILES AWAY from my location!!!! Your call centers are obviously not well trained to do their jobs. I had to drive to two different locations today due to their mistakes. I will NEVER be doing business with your company again and I intend to spread the word about how atrocious your customer service is.Matthew B.
Didn't like how my pick up and drop off locations we're changedJaron O.
El cliente no dejó un comentario.Jon S.
Dropoff at Storage unit location: YAYCharles B.
Great and especially easy experience. Thank youDONNA D.
everything was convenient and clean, however we were charged incorrectly.Samantha S.
I rented the evening of 3/22 and returned it before noon on 3/23. I can't recall the young lady who helped me but she was great. Very friendly and helpful. She made sure I had everything I needed. Also scheduling on line is so quick and easy! Thanks, Jody Rademan.Jody R.
El cliente no dejó un comentario.Mary H.
El cliente no dejó un comentario.Laura J.
El cliente no dejó un comentario.michael B.
I swear I opted out if the uhaul insurance.Chris G.
Very helpful!Timothy J.
El cliente no dejó un comentario.Danielle P.