Improve 24x7 rental option.. the app / website is confusing and error-prone.Ganesh N.
Moving Truck Rental in Scarborough, ON at Trusty Car Rental Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Scarborough, ON M1T1H6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Excellent servicealexia Y.
Staff was very friendly and helpful. Was the truck door was a little drafty, but truck was clean and operable.James A.
Location said, we can come and pickup any time as it's a mobile pickup. When arrived, the van was there but contract was cancelled. Total of 3.5 miserable hours spent on the phone with U-HAUL call centre creating a new contract to pickup instantly. Wait time on the phone was quite high but people there was quite helpful.Anup M.
I paid 20 dollars extra for pads and utility dolly, but they were not provided with the truck, and since I was in a hurry and it was a holiday (Jan 1st), I could not find anyone to help me with this issue. I even tried the live chat while picking up the truck, but no one responded. I would like a refund at least, let alone the the frustration and disappointment that I went through!Siavash P.
Top of the line customer service. I will definitely refer this location to my friends.vincent S.
The cupholders were dirtyGerry L.
Staff is very nice and helpful. I had a problem to complete "PICK UP TRUCK" after hours. The staff still ansered the phone and help me to completed it manually, even if it was after hours. Thank you so much. Recommend this location.An Ping H.
The staff was extremely helpful and friendlyWAI-LUNGTONY L.
Please give the right size truck to customers so they don't end up spending 16 hours of moving like i did. You have no idea what i went through yesterday. Next time my lawyer will talk to you instead. Therefore, Get your **** together!!DIA N.
Every time I use U-Haul, your lax booking system ends up messing up my timing and what's available. I booked a 5x8 trailer at one location, was given a 4x8 in a location across town. This is messed up. The local person (Jimmy Ding) was great and helpful. But U-Haul as a business demonstrates a flagrant disrespect for customers' time.Reza R.
Everything was simple and fine, took me about 15 minutes to check in and it took away from my 4 hour rental time, but very easy.Karen V.
Everything about our rental experience was very good. The truck was well maintained and easy to drive. Checking in and out were easy. The billing was quick and accurate. There is only one problem. We had difficulty finding Trusty Car Rental. As we drove south on Pharmacy we couldn't see the office. The colours are all faded and hard to spot. On the way back we pulled into the little strip mall and then we found it. Maybe better signage? Otherwise we were very happy.Shelley C.
Everything was greatFrancisco Eugeni D.
Fix the app. It's useless on Android because photos don't upload.Ashwin R.
I requested for a furniture dolly when I made the reservation. I spoke with the U-Haul customer service agent on the phone twice prior to picking up my truck. The agent did not inform me they were not able to provide the furniture dolly for my reservation. There was clearly a lack of communication between staff, as well as staff and customer. I would appreciate if the location can provide better communication and service to other customers.Ka Ka T.
Nothing to improve just keep up the excellent work.we finally done with our moving and jimmy is the best.thank you so much.Christian Edelle E.
The blankets I had ordered with the truck were not in the truck and customer service had me run to different locations to get them.Neelam F.
Continue the great customer service and quality of equipment.Faisal R.
This was my first time renting a U-Haul. A bit more support would have been nice. However they did not take advantage of my naÃ¯vetÃ© at all and tolerated all of my mistakes fairly well.Olivia T.
Needed a last minute move for a couch but jesus christ.. Totally outrageous charges. There are movers that offer the exact same price that include pickup and delivery. I have 0 idea how this company charges so much. Even on the estimated price it shows drastically lower and then you guys add in like a bunch of extra charges. Left a negative review, would not go with this company again, and would NOT recommend to a friend.Adam C.
Nice staff and very knowledgeableWei T.
Nothing. These guys are conn artists, I have reported them and hope no one encounters what I have!!!TRISHA D.
The front desk people are not at all informative.abhilash R.
Ive submitted 3 requests for uhaul to get in contact with me becasue i was double charged and im not happy.Jean-Luc S.