The owner showed up 15 minutes late. Called me yelling at me saying it was dirty when it wasn't. Told me I needed to put more gas in it since it wasn't where I got it even though it was. No idea how this person still is in business but I won't be back.Devin S.
Lok It Up Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Sapulpa, OK 74066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Robin is amazing. She lets you know right up front how everything works and so I know where I stand and I appreciate that. Good job Robin!!!!Gale W.
We reserved our truck for 9a.m. No one was there, we made numerous attempts to call the office number. The voicemail left a cell phone, we called it several times and texted. About 9:20 she finally called me and said we would have to give her 30 minutes because she didn't know we were coming. She said or you can create your account and check in online and it will give you a 4 digit code To unlock the box and get the keys and if we had any trouble to call her back! Well we creates the account and it didn't give a code so we called her back and she was so hateful and said I told you to give me 30 minutes, I said you don't have to be so hateful you said to call back if we had trouble, she said well I don't want to have to repeat myself 42 times, I told you I'd there in 30 minutes, it was already after 10 by now!!! So we called around to other places in sapulpa, one location found a truck downtown and reserved it for us for 11:30. We drive 20 minutes to that place and guess what?? No truck was available. So we had to go ahead and re reserve with the hateful lady in sapulpa at lok it up. There was no dolly or anything in that truck! She was very rude and disrespectful. We had no choice but to use her but NEVER again! This was at Lok It Up in Sapulpa OKDebbie G.
All went as expected and was an easy process.Kelli H.
Better respect for customers.jim M.