Mark Anderson, this was the laziest rude person I have ever felt with renting from uhaul. I even had to hook up the trailer my self! Threw the contract and a pen on a table for Me to sign! I will never go back to this location.Randall H.
Moving Truck Rental in San Luis Obispo, CA at San Luis Mini Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en San Luis Obispo, CA 93401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The gentlemen that assisted me in getting the u-haul was super helpful and I feel went above to help me. He was kind and even when I needed it longer he was understanding and I was allowed to. I will definitely use there services again. I didn't receive a discount for this review nor am I paid advertisment just really liked my experience with them this time. Ice had some places be very rude before. Thank you u-haul.Cora G.
Friendly staff. Made the moving experience much more enjoyable. Thank youHayden A.
Tell the driver to put their foot on the break to start the engine. I didn't realize this until another a customer told me.carol R.
Jason is a pleasure to work with. He is efficient, knowledgeable, and hardworking. The bonus is that he insists everyone wears their masks; it is a safe place to do business.TIM B.
The gas gauge reading on the contract did not match the actual reading in the truck (there was less gas in the truck than noted on the contract). The situation was resolved but easily could have been missed. Also, the app to confirm the equipment return didn't work despite changing the settings on my phone. I'm trusting the representative who said I wouldn't be charged $20 for not doing the on line equipment return. Both employees I talked to were helpful and friendly in resolving these issues.Donna H.
The system for check in 24/7 didn't work correctly. But check out for return went great.Angela G.
Not easily marked on where to go for Truck Renal office.Jeff M.
Thanks to some awesome customer service, I got exactly the right equipment and it couldn't have worked out better.dOUG F.
Nothing - check in was quick and smooth. The service person was friendly and helpful.Jack R.
Though the location of the rental facility is quite good, the truck was as far from clean as you can get (inside and out) and definitely could have used some maintenance. It's hard to strap furniture to broken tie-rails / broken cup holders / tires out of balance, etc. I won't blame this on the location - it's U haul's responsibility. Forget the location, I won't recommend U haul to a friend.James O.
had difficulty with the phone checkout. There's a glitch with safari browser. Had to contact customer service that morning and took about an hour to get it doneVictor P.
It was amazing. The experience was easy and customer service top notch. Thank you so much.Daniel K.
Great uhaul operator. Efficient.Brian S.
The gentleman, at U Haul, that gave us the best customer ever... wish I could mention him by name ... EXCELLENT!Mattie M.
The rental had this pot-like smell that I complained about, they sprayed something in there to hopefully get rid of it. Unfortunately it didn't work. As I started to load the truck, the smell made me ill. I called the rental place and the manager was to call me, no one did. I returned the truck since it was useless to me for my move. I returned to the rental place the next day to return the blankets and was told I was charge for them for not returning. I also found out the manager didn't want to help me with exchanging the truck with help moving the contents. I will not recommend this place. Worse experience ever. I hope I get every penny back or not get charged at all!MaryAnne D.
Cup holders on dash were filthy & slimey- did not want to put drink or cell phone there-obviously never cleaned. Looked like someone spilled a soda & left it !Stephen S.
Jason is excellent... extremely helpful and knowledgeable.Matthew M.
it was good . no complaintsMichael B.
Nothing. Everything was great! The representative was knowledgeable and helpful.Darla O.
The employee who was on duty did a excellent job of helping me find a receiver I could purchase close by. I had left my receiver at home by accident. My window for the trailer was short and I could not have made it happen without his help.. I wish I knew his name.Jon L.
Below shows my reservation number in advance, but received a female call shy 1 day before 1/30/21 of my CONFIRMED reservation and told 10' truck was NOT available and only pick up at 4:30 PM, which I won't have enough time to fully utilize it main purpose as it gets dark early. So I ended up with pick up BP 2127C which had to raise against time as someone RESERVED at 9 AM the following day. Also on furniture pads, my apologies as I thought at my disposal. I used one 1 and returned all 6 pads back the same day in AM when I received a call from U-Haul. By the way, the guy at 445 Prada Rd, SLO, CA 93401, was very helpful and grateful for that. Thank you very much for the convenience of U-Haul rentals which I highly recommended and appreciated. Thumbs Up! Rental Equipment Reservation #: 22440351 Pick Up Location: Erickson Automotive Specialties 2923 S Higuera St San Luis Obispo, CA 93401 Date & Time: Saturday, January 30, 2021 at 6:30 AM Drop Off Location: Erickson Automotive Specialties 2923 S Higuera St San Luis Obispo, CA 93401 Date & Time: Saturday, January 30, 2021 at 2:30 PM Rental Period: 8 hours Equipment: 10' Truck Antonio MafnasAntonio M.
Everything was already excellentRobert G.
James was great at this location. The issue was the first place on my contract would not take the van. They said they hadn't taken a vehicle that size for months. They recommended San Luis Mini Storage which worked out. Overall the U-Haul experience was much worse than years past.TIMOTHY P.
i returned equipment after operating hours so I had to hunt around a little to find a drop box for key.Bennie L.