It's been about 2 weeks and I still haven't received a final bill. I was also charged for the insurance which I requested to not be added the hold on my credit card was $150 est and it's still in hold. The estimated miles was over estimated as well, tacking on an extra 50 miles . What a mess no responses from the manager. There are better options out there than u haul.DARIN R.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Antonio, TX 78217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Do NOT go to this trash location, owner has a single digit IQ. Go to an actual U-Haul location, if for some unexplainable reason you end up going here CHECK YOUR RECEIPT!!! There was items on my receipt I didn't want/need/or even receive, Save yourself money and a headache and look for a different location. AVOID!!Charles M.
Please install a drop off box that locks. It is concerning to those who want to drop off the rented vehicles after hours.Rene D.
Although polite, the front desk clerk was clearly a drug addict, even though I reserved online prior, she mistakenly overcharged me for insurance, an extra dolly, and 1dozen blanket pads. The truck was dirty, but functional. I will never use franchisees again, only genuine Uhaul locations. Homeless surrounded the franchise gas station making my family uneasy.Tony R.
Smooth rental no issuessam G.