Very confusing. The app was not working correctly so could not get information on the truck. No clear instructions on picking up the moving blankets as well.
Samantha G.
Midgard Self Storage Roswell Ga
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roswell, GA 30075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I've rented twice in the past three weeks. Each time it took an HOUR to pick up the truck. The app is awful, the virtual assistant inside the store never picked up the first time. What's the point of self check in if nothing works and it takes longer? An hour is absurd. I advised through chat I didn't get the dolly or moving pads so didn't want to be charged, they “notated the accountâ€. Of course I was charged. And this is all U-Haul not the storage place. Never again.
MAKAYLA R.The truck's engine warning light was on upon picking up the truck and remained on the entire time I had it. However, I did not have any problems with the truck.
doug J.There was no one at the front desk, just a virtual kiosk person. They couldn't really do anything to help but say I had to use the app. So, I tried about five times which took about 30 minutes trying to confirm my pickup of the vehicle, and 30 minutes trying to return it. The app would keep crashing or in a constant buffering cycle while I just sat there waiting.
Steven S.The provided keys did not fit the lock on the rear door!
Lennert S.