I have come to this location for 20 years and recently it’s become “virtual” which I absolutely HATE. Checking in and dropping off with an app May save someone money in staffing but it is terrible for the customer! I am a regular because I use vans and trucks for my event planning business but I will probably look for another location where I can deal with a live human.
Meredith H
Midgard Self Storage Roswell Ga
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roswell, GA 30075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one is there to help. They don’t have the things ready in the truck yet ready to go. The check in process is painful as the line drops frequently. I spent 20 minutes before I got help. Next time will use Home Depot
Jorge RThe app process is a total fail. Also, although very nice and courteous, telephone support personnel were completely unhelpful. We finally found an individual in Roswell in a shop in Roswell who saved the day. In this “make the customer do all the work” world that we live in, U-Haul got a pretty bad black eye today.
james sGreat employee. Great Attitude!
Peter KVery confusing. The app was not working correctly so could not get information on the truck. No clear instructions on picking up the moving blankets as well.
Samantha G