Barbara T.
Van was not clean it was pretty dirty.
Comentarios de los clientes para Midgard Self Storage Roswell Ga
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Testimonios de clientes recientes de Midgard Self Storage Roswell Ga
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William S.
Very friendly at the desk (much better than the guy down the street at Budget)! Great price! Convenient!
GEORGE I.
Nothing
DOUGLAS B.
Great customer experience from start to finish Thxs
David L.
great experience the truck was ready when I arrived to pick it up, very easy to return
D Scott H.
Katie and Kevin did a great job assisting me with a great attitude and appreciation. I try and rent from this location each time because of the staff there.
Norberto F.
Quick check in and fast overall service
sarah J.
The staff is wonderful to work with and will use them again sooner than later. Thank you!
Doug K.
The staff was very professional and helpful!
JOSEPH Y.
Excellent customer service
Izudin I.
Very friendly and helpful staff. I walked in and out and had a truck in 10 minutes without a reservation.
henry E.
great experience.
Edward W.
The seats had some sort of animal hair, I think Cat, causing me to have an allergic reaction. In the world of Covid I would have expected the van to be cleaner than it was and it made me a bit apprehensive.
D Scott H.
Katie did great. Use this location a lot and enjoy the great customer service.
D Scott H.
Desi did a wonderful job and even helped me load a couple of hand trucks. Renting again from him next week.
ENGIN T.
Great staff!!
Stuart C.
The cab was very dirty, drink stains and dirt on center console and dashboard. Concerning considering Covid19.
Miller O.
Great
Brian E.
Katie Fossas did a fantastic job helping us. She was friendly, knowledgeable and professional. Job well done! Thank you.
William G.
Everything was perfect
ANDREW C.
Dezzi is one of the on-site employees that is truly helpful and knowledgeable of the product offerings based on moving needs. Great location and team
Nicholas C.
Nothing - service was prompt and helpful
MICHAEL L.
Chris made the moving experience enjoyable. No hassles.
Mark H.
Location operations are terrible. Won't ever rent from them again.
Sharon P.
Great service
GREGORY S.
The staff at the store is very friendly and helpful. Thanks
Christopher C.
Katie was professional and very personable and friendly. I would use this place again!
Kevin D.
When we arrived to pick up our cargo van at a little before noon, there were people in line to pick up rentals. The agent was alone but it was clear he had just arrived at noon and had not inspected any of the overnight returns. Our cargo van passenger area was absolutely gross. Whomever rented before us mustve let their dogs drive and sit all over two seats. DOG HAIR EVERYWHERE and the smell of wet dog. It made for a very pleasant move for us. I had a headache all day from the smell. We drove with windows open and bought air freshener to try to help. I was really disappointed that more care was not taken with the vehicle inspection prior to renting to another.
Haydar K.
Excellent staff!!!!!!!
D Scott H.
Great team there. I always try and rent from them. Usually once every couple of months.
Antonio M.
It's perfect, friendly and helpful staff, excellent cars. Felt save driving in a well maintained car. This will be my prime location do rentals.
Greg T.
Customer service and truck were great. The only thing was the front right headlight was out and I did not notice it until it got dark.
Jane C.
Katie was so awesome and helped out so much on our last minute move! I reserved the U-Haul at 5:10pm and it was ready same day by 5:30pm. Service was amazing and everything was straight forward!
Brian H.
The entire experience was terrible. I thought the whole on-line thing was a great idea, until I used it. The staff at the U-Haul location were no help at all with my billing question. They did help get my phone back that I left in the truck though. I still have issues.
DAVID G.
They need to fix the check tire light, but otherwise quick easy and friendly
Carl T.
Katie really helped! Thus is the only place I will use for storage and moving! Thank you Katie!
LESA R.
Clean truck after each user.
DORIAN B.
Chris provides excellent customer service!!
Kenethia S.
The customer service was excellent everyone was friendly despite the pandemic. Prices were not gouged and I was charged fairly.
Jason H.
Super helpful, great experience.
Raymond F.
Improve U-haul rental agreement software. The gentleman working through the agreement had to start over at the last step because of a rejection pop-up on the screen, wasting valuable time.
Keisha W.
Lower mileage price or possibly give so many miles for free upfront.
Michael E.
The customer's service was great, as wel!
John D.
Comment : thumbs up for the great customer service ?
CAROLYNE E.
Person at the desk On Saturday (TJ?) was not attentive and did not bill me correctly.
CRAIG B.
The young man who helped me today was superb. Promote him!
Caroline F.
Clearly, there seems to be an issue of overcharging happening at this location. I rented my uhaul on 4/4/20. I paid the $49.99 and was told verbally I might be charged $8 additionally for the tank not being returned at half a tank as when I picked it up. Mind you, the needle had moved maybe a sliver before returning it. So I said no problem and went on my way after dropping it off. Today, 4/14/20, 10 days later, I get a charge to my account for $61.26. Conveniently, right before they decide to close for the day. After reading the reviews below after calling the location to leave a message, I've come to the conclusion that there is theft happening here, during a time of crisis. This is not ok and it will be escalated at the corporate level. This charge will be disputed and returned.
Brad Beshear- B.
Everything was good to go
MARYBETH M.
Extremely disappointed with how I was over charged for the use of gas in the truck! I've spent thousands of dollars in my storage unit over the last three plus years and I was extremely disappointed with the added on charge. I will not use this facility again and will not recommend it!
KHALIL C.
Perfect
D Scott H.
I am a repeat customer because they are always excellent and on time with truck availability. David and Chris are always excellent and professional to deal with.
Jeffery W.
I rented a truck that turned out to be too small, so I returned it for a larger one. They happily modified my original rental/contract and got me in the larger truck quickly.
robel E.
I live the way I was treated. Keep it up.
Tequila F.
Continue the great service!
Randall S.
Had a great experience! I went on-line and it was super easy to make my reservation. When I arrived I decided to upgrade to a truck that had a ramp for an extra $10, David Sanchez the manager made the change quickly. There was no waiting, I simply got great fast service at both check in and when I returned the truck. I even got a few cookies and a bottle of water to go, how perfect is that! Highly recommend, staff was friendly and helpful. Randy
Norman Z.
Absolutely the nicest U-Haul rental center I ever been to! Staff was very helpful. Very easy to do business with..
Jim L.
The automated pick was a bit of challenge. It needs to be explained what you need to verify who your more clearly. I suggest a simple bullet point notice near the pick box
Alfredo M.
Les falta personal bilingüe
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