Comentarios del cliente para Midgard Self Storage Roswell Ga
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Midgard Self Storage Roswell Ga
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Mike H. en
The woman working at this location is extremely friendly and competent. I don't know her name but we enjoyed working with her very much.
Damon L C. en
Nothing. The customer service was excellent! Thank you
John H. en
Location personnel was very nice and quickly got me in and out. Great service and friendly people
david s. en
The staff was very friendly and they helped us greatly. The location was very clean and looked great. Would use this location again when needed. Great People
Dan T. en
Easy Rental,
Bill B. en
Website makes redundant requests for one's location and other information. So one must enter their location several times. Then the process changed the pickup location without notifying me.
NELSON R. en
Wash the bugs off of the windshield.
Kristian B. en
You can keep your word.
Pamela B. en
They were great. Thanks.
David H. en
Staff pleasant and responsive.
Jeff F. en
very nice facility and experience
Tracy M. en
Ashley was great to work with! Very friendly and helpful! Thanks so much!!!
Robert W. en
1) Have the truck ready on time and 2) Fill up the gas tank. 7/16 of a tank is inexcusable
Idalino C. en
Very nice people
Cheryl O. en
The staff was friendly and made the task of moving better.
William R. en
Great location
F William Z. en
A perfect experience!
Jim O. en
- Truck was not cleaned out, found clothes behind the seat, and when putting the arm rest down in the middle of the cab coffee stains. I appreciate marking the fuel and having me match it, but pretty frustrating to load a truck and immeidately have to fuel it. Filled out all the information online, but had to repeat it at the pick up location. Had to go back in and ask to have somone indicate the damage on the truck, no one bothered to offer instructions on how to operate the truck - I was there for 40 minutes and just wanted to leave.
TOM N. en
Very accommodating
Brett S. en
The only problem is the girls cannot load the trailer, so I am 65 with a bad back and I had to lift it. You need someone there capable of handling the trailers.
bobbie F. en
We got a car hauler. Right after my son in law drove away from store the car hauler bout fell off. It wasn’t attached completely. So my son in law pulled over to side of road and completed putting it on.
Jeff M. en
I was just shopping truck prices for a move. I met Evelyn at this location. I actually had a better price somewhere else because of a discount. Evelyn was helpful and easy to talk to , before I knew it I had gone ahead and reserved one of your trucks. From start to finish Evelyn made this flow from her end and it was noticeable. Ashley also was kind and courteous. I will be back and recommend your store in the future .. Jeff Matteson
Michael S. en
Everything was perfect!
benjamin Y. en
The helpers were late but efficient and polite
Anahis t. en
Excellent location and customer service. Definitely, I would recommend it to anybody is planning on moving .
Moises C. en
Great service and the lady very nice all was good exparience
Ed B. en
Very friendly and helpful staff.
Charles R. en
The truck was dirty, both in side the van area and in the cab. The person that checked me out did a little sweeping ,but it was still dirty. I had to use a leaf blower later to get it a little cleaner. Also, the truck leaked. I had some rain when I had the truck and the top leaked. Fortunately nothing was really damaged, but some pillows and beding was wet. If it had gotten my sofa or TV or stereo equipment wet it could have been very bad.
Paul C. en
Good customer service
Blair M. en
This location rented me a truck that upon start up had a radiator problem warning light. I had over heating, I had to add two gallons of antifreeze / radiator fluid to keep enough coolant in the radiator to make the trip home. This was an incredibly stressful trip of watching steam, smelling like antifreeze flooding out of the engine compartment at every stop, watching the temperature fluctuate over 50 degrees, approaching a hot condition in the engine. This was the worst experience I have had with U-Haul since renting from them. There is no excuse that a location would rent a piece of equipment like this. The engine heat indicator got to hot at one point and I had to pull off to buy more coolant. I called U-Haul support and was asked, after the trip, did I call Roadside Assistance. I had a 26' truck full of my personal belongings and a contract to hire 3 people the next morning to offload my truck. Can you imagine calling Roadside Assistance and having them tell me to wait for someone to show up to tell me that I should not drive the truck? Who would have paid to offload the truck to a new truck? When would that have been done? Ridiculous request. The truck had over 150,000 miles on it. When I opened the engine compartment, it stunk of coolant and it was everywhere, such a leak from one of the radiator hoses. Totally unacceptable.
scott m. en
improper tow dolly hookup. secured my car wrong and it lost it's securing to the dolly. And I did not get my equipment at the location I requested
James N. en
My equipment was not there had to go to a different location to pick up my car dolly meanwhile I’m paying movers hourly ! I’ve called customer service and being transferred at least five times trying to get hold of the regional manager in Roswell . I will never use U-Haul for personal or business again .
Troy R. en
Excellent customer service. The entire crew at this location is friendly and helpful.
David I. en
Ashley went above and beyond to help me when my new ATV would not fit in the first trailer, she got me a second one!
John C. en
The entire staff at Midgard is fantastic!
Charles M. en
Cabin was not clean, had an opened sauce packet on the dash.
Julie O. en
Great service!
Willie B. en
Excellent customer service assistance!!!!
John C. en
The manager David Mail was extremely helpful. Will recommend to all my friends
Emiliano R. en
I like the new facility. Ashley was a great representative for the storage facility and UHaul. The vehicle I rented was clean and in good working order.
sarah j. en
Great experience! Super assistance at both ends of trip.
Brad L. en
1. Got there during reg hours and had to wait 15 mins to reopen 2. 6x12 trailer needs front wheel to raise and lower onto ball. Fortunately the office mgr (female) was able to lift by herself?? Why?? 3. Good news was she was able to move my reservation from other site to her, as I came to the wrong location. Thank you
CHRIS M. en
Both ratchets old, rusty and hard to use, had to re-tighten the driver side 4 times in 800 miles, strap was off tire twice. Should really do a better job of explaining how to twist safety chains if too long, and they will be for most normal pickups. Stability was good, lights good, brakes good.
Robert S. en
Get rid of your BS environment fee! It’s just pure profit for you. I will not recommend you guys for that reason.