After moving all day and returning the rental in the next morning. I found out that the location I was returning to was not accepting U-Haul returns. After 2 hours of being on hold and speaking to 3 different representatives I was told to leave the keys underneath the seat and that someone from another location will get the rental. Absolutely terrible customer service and no call or follow up on whether or not they got the vehicle. Would not recommend U-Haul.Caleb J.
Moving Truck Rental in Roseville, CA at Trojan Storage Roseville
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Roseville, CA 95747
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Excellent staff and excellent service is hard to improve on. Clean facility. Clean restroom. Great coffee. Barbara Is Superb! I totally agree that you Are the BEST! Continue !James Y.
Attendant was very prompt, thorough and explained everything I need to know as expected Very satisfiedgian R.
Great experience. Needed a uHaul within the hour and they provided one at a good price. Will go to again.Alexander S.
The two ladies that helped me at Roseville location were extremely polite and helpful! Thank you!Ali A.
The staff was extremely prompt, helpful, polite, and extremely nice!Eric L.
Very nice people working.John B.
Brie was a pleasure to work with and the overall experience exceeded my expectationsDanny S.
The ladies were upbeat, knowledgeable and very helpful. They are focused on giving the best possible customer experience.Mike F.
Excellent customer service!Shannon D.
Don't change a thing!!Jeffrey B.
Nothing at all. The girl that waited on me was awesome! I believe her name is Bree, just wonderful to deal with. I will be a returning customer.RONALD A.
This location has courteous, friendly customer service.Todd B.
The office ladies were very knowledgeable.Mary Jo H.
Brie was awesome! So glad she helped me out when I really needed a uhaul to haul to my things.Cha V.
Staff is very efficient and knowledgeable. I would recommend this location for renting a U-Haul or storage space.Steven W.
Great moving with U-haulRolf E.
Keep your great employees!Gail A.
absolutely nothing Bree was fantastic would recommend this location to anyoneStuart M.
Great customer service. The representatives were friendly and explained everything very well. We will definitely use again.Gladys D.
Everything went smoothly. Great location for pickup with very convenient gas stations for refueling upon return.Robert F.
Great truck, and great service. We could not have had a better experience. Brie at the desk is an expert in customer service, she deserves a raise. THANK YOU!!Russell K.
Personnel was extremely kind, professional and helpful :). Had a perfect experience!Pamela P.
Staff was very friendly and helpfulTimothy S.
The customer service is excellent at this location. On 11/15/2019 I rented a van on short notice. Thank you.Carol L.