nice people and easy to work with.
Cheryl S
7 Express
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Richmond, VA 23294
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulGreat customer service
Jannie JCheck in engine light on when I took vehicle. I informed agent while picked up the vehicle but he said it’s ok but it was giving trouble to me.
Sajjith ROnly way to even tell it's a U-Haul place is the presence of a couple of trucks. I parked the truck, went in, there's a convenience store clerk on the phone with a friend, he pauses his conversation (but is still on the phone) so I can say I'm dropping off a truck, I give him the key, he says nothing more, I say, "So is that all you need?" He says "That's it." And I leave. Turns out that wasn't it. When I got no email confirmation, I called U-Haul the next morning, and they called this drop-off location. Apparently the clerk assumed I had used the app for drop-off, but I didn't (I had never suggested I would, and they were open), so my truck wasn't actually checked in at all. U-Haul got it resolved quickly and everything is fine, but drop-off wasn't great for those reasons. Next time I'll drop off at an actual U-Haul location.
David GManager/worker didn’t seem to have any prior knowledge or record of reservation. Had to provide info all over again, including trying to include insurance even though had explicitly selected no. Recommend having manager/uhaul rep on site around time of reservation to assist.
Justin W