Have the equipment they reserved. Don’t wait until equipment pickup to let your customer know that you cannot provide them with a utility dolly. This turned my moving trip from 1 day to 2 weeks. Thanks again k
WENDY W
County Market 244
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Quincy, IL 62305
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe clerks at the liquor store where we picked up the U-haul didn’t know how to get us the keys. They had to call a manager to help us
MARK MThey are open later than 6pm but uhaul doesn't know that. There for you can't reserve one, which you have to do 1st. I would have picked up the truck at 6:30 pm, but had to wait till 8am. Bummer
Gerry DFirst off, I feel no ill will towards the employees. They were all doing their best with the tools and information they were giving, and were very kind considering how awful this experience was. However, I hope to never have to use UHaul again. The app didn't work the entire time I was trying/renting the truck, so UHaul employees were calling me in the middle of my move trying to get the contract finalized. The truck I rented had a flat tire, which I had to fill up myself in order to get it off the lot and to its destination. I paid for a dolly, but the truck didn't have one when I opened it up. And the cleanliness of the truck was less than spectacular, both in the truck cab and the container itself. Absolutely abyssmal experience. I will never use UHaul again unless I have literally no other choice. The employees did the best with what they could, which is why this review is 1 star and not 0.
Patrick VThere was very little inventory at site which made it a little difficult to find
Holly J