The actual rental was good. About 30 miles into my trip the rear right tire blew out in near El Campo, Tx. I was under a deadline and there was a truck tire shop across the highway so I limped the trailer over there and had them replace the tire. It cost me $105.00 but calling road service and waiting who knows how long wasn't an option. The lady at the rental tried for two days with your people in Arizona to get me some kind of refund. We were told since I didn't use roadside assistance I was out of luck. I HAD NO OPTION BUT TO PAY FOR IT MYSELF AT THE TIME!!! Why can't you people show a little common sense on this one and give me some kind of a discount or refund or something? Paul R AlmondPaul A.
Moving Truck Rental in Port Lavaca, TX at Marshall Gulf
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Port Lavaca, TX 77979
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Put return date and time down correctly. I returned the trailer over 24 hours early (1:35 pm on 2/9/2021) when not due until 4:00 pm on 2/10/2021. Called because no one was there; told to leave it and she'd check it in when she got back over there in a little bit. So, unhitched trailer, took several pictures of it there, and left. Just got receipt of returning trailer dated 2/10/2021 at 7:06 pm stating it got returned on 2/10/2021 at 4 pm: over 24 hours after it was dropped off. I even called to verify I was at the right place. Return date and time should have at least showed 2/9 instead of 2/10.PANNA H.
Very nice ladycynthia R.
Fast and friendly service.Zachary R.
Get rid of the lady that over that facility.Francois V.
Great customer service!Kristen P.
Keep the same employees that know how to treat a customerJOHNWAYNE M.
This location needs a real office. Can't understand how a company so big like yours can have employees working on a shed under the sun and this Texas heat.NADAYMARIECRUZ B.
Make the contact bigger .JEAN H.
Absolutely awesome service and quick and accommodating with a smile.NORA L.
Nothing for me everything was easy, lady was absolutely nice and we had a great experience.MARCELLA R.
I have been very happy with this U Haul service...I highly recommend ??Michele C.
Average experience.RAUL E.
Excellent customer service by Darlene. She was very pleasant and contacted us the night before to confirm pickup and clarify the location.Charles T.
Darlene Marshal was great! Very professional.MikeorJill H.
Great service.Karen B.
super friendly service and a willingness to accommodate an early morning pickup the day after Christmas, were all way beyond what I expected. Great people working for a great company.paul L.
The lady that runs this location, out of a shed in the rear of a chineses restaurant parking lot) was very nice.Jimmy S.
I am vary unhappy and want a full refund.debbie C.
The Original Transport I rented was listed as stolen by the Houston Police Dept, I was detained by Texas DPS for over and hour. They originally told me I was being arrested and the truck and trailer where being towed, they agreed to release me but they towed the transport.Terry R.
Darlene was very courteous and polite. I would highly recommend her establishment to anyone who needs a rental.David M.
The air conditioning on the truck stopped working just west of Salina Kansas which resulted in a sweltering 8 hour remaining drive to Cheyenne Wyoming.THOMAS D.
They lady was very nice and helpful. The only issue was the computer system kept freezing and shut down 3 times while running my credit card. She had to put in all of my information in again each time was made the process take an hour to get through.Shaniquwa Z.
Nothing everything was greatLarry O.
They tell you to call if there's any problems and we had a flat and 4 hrs later and 3 companies dispatched and no one showed up. We were not in a safe location once the sun set and U-Haul road side didn't care, they were of no help. Was on hold for over an hour trying to speak to them. Had to buy a new tire because they never showed up. It's pending whether or now to be reimbursed. Very poor customer serviceJessica W.