Golf Cart Mike's incorrectly listed my after-hours drop off as being late by 20 hours, causing Uhaul to bill me an additional $55. Thankfully, I had evidence of my drop off time and caught their mistake/fraud, but renter beware.
James R
Golf Cart Mikes Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ponte Vedra, FL 32081
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulThank you so much for helping us with our move.
Alan MI have rented from U-Haul, Penske and others many times in my 67 years of life and I must say this was the worst experience yet. Mike the manager/employee or whatever he is had no clue in what he was doing and didn't understand the billing procedure for U-Haul. My bill which originally started at $65 when we called to reserve the 20 ft truck, quickly climbed to $171 after Mike added all the said fees, charges, etc. The funny thing is they had a sign out front that stated $19.99 for all local moves, which ours was. My question is....why didn't Mike offer us this deal? Mike was not very good at explaining fees and seemed to just want to blame U-Haul for extra fees and would not work with us to help lower our rental amount. When I asked him about military discounts he said there were none. I spent nearly 30 years serving my country and have always received discounts for rental moving equipment. Mike should not be working with the public as he was not helpful at all. When I looked at my credit card charges after I turned the truck back in after a 24 hr rental...I noticed Mike had billed me for (2) days at $171 each and then topped it off with an extra $142 charge for who knows what. I had to spend the next hour on the phone with U-Haul trying to get this problem rectified. The representative at Haul was very helpful and after a couple of days my credit card bill was correct...at least I think so. When I told Mike what had happened...he seriously could have cared less. Wasn't his problem....told me to call U-Haul. I would seriously think about not letting Mike work with the public anymore. He gives U-Haul a bad name to say the least.
kayla eVery helpful
PAUL TGreat place for rental.
Vilaivanh S