The people are great. Everyone was very helpful and accommodating. It’s U-Haul business practices that aren’t the most accommodating. I can reserve whatever I want on the U-Haul website. That doesn’t mean it will be available. I’ve reserved 2 U-Hauls in the last month. I reserved a 20’ truck, but had to drive to 90 miles instead of in town to pickup a 15’ truck. U-Haul dropped the price and gave me extra days but I was driving 1,000 miles. I wasn’t going to do it twice as I had to prioritize what went into the U-Haul. I reserved 24 blankets, but only received 6. I had to make do with blankets from my house. I reserved an appliance dolly but one wasn’t available so I had to make do with my own utility dolly. I was informed that if I had reserved a utility dolly, one would not be available. Have a plan B or C when renting from U-Haul.
Rachel R
Jones Tire
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Plentywood, MT 59254
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI rented the equipment in 2023. They just now sent me the receipt and the survey. How do you think they did??
AMY NWhen I talk to uhaul they didn't know what was going on couldn't find my reservations. They had my reservation for 11 pm when they finally found it. My email says 11 am. Another person wanted me to go 90 miles away to get a truck. She acted like she didn't care that I couldn't get my truck to move. I hung up and called the Area manager Kyle Moody. This guy was on it. He had my truck ready within the next 30 minutes. Kyle is the man, the people at uhau
Scott FPerfect Rental Transaction! Very Helpful Staff & Convenient location.
KEN HFlawless.
BART H