Comentarios del cliente para Jones Tire

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Jones Tire

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Gregory H.
Grado:

El cliente no dejó un comentario.

Dave M.
Grado:

El cliente no dejó un comentario.

brent R.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

El cliente no dejó un comentario.

Tracy P.
Grado:

El cliente no dejó un comentario.

Fred D.
Grado:

El cliente no dejó un comentario.

MYRTLE M.
Grado:

El cliente no dejó un comentario.

Gregory R.
Grado:

El cliente no dejó un comentario.

Devon K.
Grado:

I rented from this location because the other choice (same distance from my house) was 3x the price. They did not go over the condition of the equipment and it was hooked to my vehicle incorrectly.

DENISE H.
Grado:

El cliente no dejó un comentario.

Steve N.
Grado:

El cliente no dejó un comentario.

CHAD P.
Grado:

El cliente no dejó un comentario.

Audrey C.
Grado:

El cliente no dejó un comentario.

ED H.
Grado:

El cliente no dejó un comentario.

Kristian W.
Grado:

El cliente no dejó un comentario.

Grado:

I got charged extra for no reason Called so many times and yet have had to call them again to get rid of charges that was on my bill for no reason. I had to drive 4 hours to get my trailer accross the.border to Montana so not impressed with the service After dropping off the trailer I get a bill for 4 extra days of rental 2 days later of me dropping off the trailer

anna T.
Grado:

The location hours said Monday through Saturday 8 am to 6 pm. Tried calling the number multiple times on different days to confirm drop off time and location and no one ever answered. Went to drop off on Saturday before 10 am and was there by 9 and no one was there and no answer on phones. If you are going to be running a business you need to be open the hours you are.

Victor M.
Grado:

Equipment was a day late,was returned muddy,had to work on it myself,so that made me late on my delivery.

Megan M.
Grado:

Don't make customers drive a hr and a half to get they truck. Made sure that the things they get to use to move isn't all muddy too.

JAN S.
Grado:

No one was there at the time I had apartment for finally got hold of somebody on the U-Haul 800 number about 45 minutes late very unprofessional not a very good experience

Athena G.
Grado:

El cliente no dejó un comentario.

Kenny H.
Grado:

El cliente no dejó un comentario.

William F.
Grado:

got charged for my trailer twice and no one was there when I showed when they were open

TULLY T.
Grado:

Replace your roadside service company. They were not helpful at all and even lied to us about sending out a service tech. We were stranded for 5 hours and will never use your company again.

chad F.
Grado:

Got switched to Jones tire last minute by u hual, arrive for my 10 o clock appointment and no one was to be found at the store. Waited for a bit, called u hual and was told he was on a service call and to wait till he gets back. I got no courtesy call to be notified he was going on a service call, I drove over and hour and half to be there on time. The truck was dirty, beaten up, no looked over properly, power steering pump going out, oil leaks, I never wanted this truck and should've never been given a truck that was in the shape it was. After driving across country from Montana to North Carolina and breaking down 3 times in the truck U hual should be giving me back more then half the money I paid for this truck from hell I received!

Bryan P.
Grado:

The employees were very helpful and got my car unfastened from the car dolley. I was very appreciative of all they did for me!

Randy K.
Grado:

El cliente no dejó un comentario.

diana S.
Grado:

El cliente no dejó un comentario.

CURT T.
Grado:

Every thing went well

DALE Y.
Grado:

El cliente no dejó un comentario.

Dan S.
Grado:

El cliente no dejó un comentario.

mathew M.
Grado:

El cliente no dejó un comentario.

Victor M.
Grado:

Have phone numbers available in sight with sights.I would have driven right by if I did not know where it was at in the first place.

myron A.
Grado:

El cliente no dejó un comentario.

PAUL T.
Grado:

Being as I put the reservation in 7 days in advance - I still hads to go out my way, drive another 85 miles to pick up the truck. Yes, I was upgraded but the distance and time set the trip back by 5 hours and when you are going cross country time is valuable and limited. If I had not placed the call the day prior to pick up, I would not have known until I was at the original location that they did not have the equipment. Millers Crossing in Sidney Montanan was the original site selected.

VALERIE C.
Grado:

Dropping off the trailer was quick and easy too.

DEBRA J.
Grado:

The tire blew on the trailer 7 miles from where we took off. The U-Haul dealer was prompt in coming to fix it so we could get on our way, but maybe tires should be routinely checked when they come and go from the dealer.

glen B.
Grado:

El cliente no dejó un comentario.

ROBERT K.
Grado:

some way of notafing them of a drop off after hours

DENISE H.
Grado:

only problem was having to locate the person when picking up trailer. He was out of town.

DANNE S.
Grado:

U-Haul rentals is not the primary business endeavor at this location. They were helpful and accommodating.

JOCELYN P.
Grado:

The business was not open when listed and had to call phone number on door and wait another 20 minutes before anyone came.

AUTUMN R.
Grado:

I got the uhaul ahead of time but the guy promised me $150 discount and two extra days. He didn't give me anything and his employee said you have to fight with you haul to get it and I was very disappointed to hear that. I think it was very deceptive.

JULIA M.
Grado:

El cliente no dejó un comentario.

chelsea M.
Grado:

take car of the trucks and make sure they work right before they leave.

jason N.
Grado:

El cliente no dejó un comentario.

Crystal N.
Grado:

El cliente no dejó un comentario.

TERRY W.
Grado:

El cliente no dejó un comentario.

BILL T.
Grado:

El cliente no dejó un comentario.

Nicole C.
Grado:

Service was great. Although technically the shop was closed I was still able to speak with someone to explain my unfortunate situation and the importance of the service I needed. The person I spoke with made a call and was able to follow through with the scheduled pick-up.

DANIEL B.
Grado:

i am very upset still with the way my rental was exacted i call 1800 my uhaul to set my rental and i was told a 10 foot truck would git 3 turns out they do not then i had to drive a 26 foot from plentywood mt to rapid city about 10 full and had to spend 220 dollors in in gas vary displease with uhaul

DAN R.
Grado:

El cliente no dejó un comentario.

GUY W.
Grado:

I don't have any comments about the actual facility at the pick up site. Nick was nice and easy to deal with. But now let me start with my Uhaul reservation experience. I was very upset and disappointed when we arrived at 8 am, as I had indicated, to pick up the reserved 26' truck I had reserved for over a month, and checked on in advance to find that there was no 26' truck. Our whole rental need revolved around the 26' truck. We were making a big move to another state and had car reservations, return airline tickets, motel reservations, so needless to say about $4000 obligated for this trip and it all revolved around needing a 26' truck. I can't state enough a 26' truck! I as said we get to the rental site and NO 26' truck in sight. We were told there was supposed to be one returned the night before and it didn't show. We waited about an hour and then settled for a 17' truck with a pull behind trailer which changed the whole dynamic of our trip and incurred additional planning and expenses for us. Uhaul's $50 refund if they don't have your reserved equipment is not enough when it changes all of the plans made and moneys involved in the planning. It just so happened an Area Manager, Danny Hammons, showed up at the rental site when this was going on. Everyone was very apologetic but apologies don't help with the trip and plans made when Uhaul doesn't have the equipment reserved and just assumes $50 will make it all better. I don't know how I am to be reimbursed this $50 but haven't been notified about it as of yet. Mr. Hammons also promised a $200 discount coupon good for up to two years he would send to my email account and I haven't seen that yet either. All in all the Uhaul company did a very poor job with providing me with the equipment I reserved over a month ago. You would think that is plenty of time to provide what was requested. The truck ran awesome and had a lot more power than I thought it would and took the hills and mountains without any trouble and it was a very comfortable ride. As I earlier stated I am very upset and disappointed in my Uhaul reservation experience.

BARBARA W.
Grado:

El cliente no dejó un comentario.

Sheila R.
Grado:

El cliente no dejó un comentario.

MASON R.
Grado:

Horrible job of checking hitch and wiring. Lights weren't plugged in right. Gave me wrong paperwork and charged me wrong. Feel we deserve a refund for lack of safety and service was horrible. Told me I was renting a truck not a trailer.

AMANDA B.
Grado:

We did not have any issues at drop off. We were able to leave the truck and drop the key in a drop box.

NANCY LEE C.
Grado:

El cliente no dejó un comentario.

PAM W.
Grado:

There was no sign that read Jones tire.......there was 3 different phone numbers around the building.....1 was on building, 1 on the contract (which no one answered), and one number was posted on a sign in driveway. It was very confusing. When I finally got a hold of someone he told me yes this was Jones Tire and I only needed to drop key into box without paper(contract). By the way it wasn't even 5:00p.m.

BRIAN P.
Grado:

El cliente no dejó un comentario.

LLOYD W.
Grado:

El cliente no dejó un comentario.

Alan R.
Grado:

Very odd...no entrance sign. All I saw was a bunch of trailers outside and thought "this must be it". The gentleman was kind and on top of his game.

Theresa K.
Grado:

The customer service was excellent; however, driving over 150 miles to pick up the truck was frustrating. Try to have a closer location to pick up trucks.

DAVID A.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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