Would have liked a verification of the return and charge
ANTONIO R
Cave Creek Mini Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
Alquileres One-Way and In-Town® en Phoenix, AZ 85032
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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I gave cashier the keys they didn't look over the truck with me. Said after check in, I would get an email. Then I had to call uhaul on hold almost an hour to get the equipment rental fees returned since the dolly I rented wasn't in the truck. I don't recommend pickup through the app.
MISTY BMaybe have more gas in the truck than less than quarter tank. I had to do this one way rental by myself at 75 Yrs old. Nice truck, U-Haul got me two movers guys that were wonderful.
MAUREEN CI had selected an alternative location for the drop off. I received a call during my drive to Arizona asking if I would be ok with returning the vehicle to the location above. I was told it was only 6 miles from the location I had selected so agreed. When I went to return the truck I realized it was not six miles, it was much further and took me 40 minutes to get there. Once I arrived there, the person working really had no idea what to do. I had unused boxes, and pads I was told I would be able to return. The worker told me she would be unable to handle the return and I would have to take the items to a different location. I was not in a vehicle which had space for the items. Long story short, if you are going to ask someone to change locations, give the client all of the information. Had I been given all the information I would have done things differently and not lost a big part of my day driving to a far off location and on the phone trying to sort out what to do with the truck and equipment. It was a horrible experience. The people I spoke with on the phone from U-Haul were very nice and worked with me to resolve the issues, but I should have never been put into that situation.
Derek DWe had a confirmed reservation at one location and were sent to a satellite location. We didn’t receive the dolly which I paid for and the front tire was low and had to be filled up continuously through our trip.
Lily C