Do all you can to not lose the store manager from this location any more. For the past 8 years that I have been going to this location there have been numerous managers, granted the location is not the best but will need to ensure you have the hours available to have the personnel working to limit the number of homeless people using the facilities to sleep there and damaging the propertyScott W.
Moving Truck Rental in Phoenix, AZ at U-Haul at 19th Ave
Phoenix, AZ 85021
(East Side of 19th Ave Just North of Hatcher)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Phoenix, AZ 85021
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I arrived at this location on Mc.Dowell and the I-17, I was treated in the worst way ever. The guy's there was so rude and unprofessional. I felt so uncomfortable there. That I had to cry to my fiance about the situation. I will never ever go back to this location and I will never recommend any of my friends or family members to go there either.KRISHUNYA H.
When I arrived to pick up my truck, there was only one guy there WITH NO HELP, trying to rectify a situation, a very long line, 3 people who couldn't help but to be ridiculous, people coming and leaving out of frustration from the wait, i finally get to go move my stuff, and whoever came in had the audacity to call to rush me. I get back to return the truck and your staff was there talking crap about me. I've never been treated that way EVER. THE GUY WHO INITIALLY TOOK CARE OF ME (WHO IS NO LONGER YOUR EMPLOYEE) ALWAYS MAKES SURE I'M 5AKEN CARE OF.Phyllis S.
Gentleman was very nice impolite store was very clean it would go back there againVictor Gil S.
The general manager who assisted me with my pickup was extremely helpful and efficient.Anthony A.
I was very pleased with the ease of using the online to make my reservation, the vehicle was ready for me when i got there. The return was easy also.Valda M.
The GM Is class act.. . He is a good man!Todd C.
I was satisfied with the service. While picking up the van, I had added a utility cart to the reservation. Unfortunately, when verifying the mileage and gas level, I forgot to to obtain the cart. I had already left the site, so I was was prepared to eat the utility cart fee. But. Upon returning, the check-in clerk noted that I hadn't gotten the utility cart, and graciously removed the cart's service charge. It was unexpected and I was quite pleased. Thank you.Cheryl F.
Easy peasyCynthia R.
I think that the price is too much. If you're going to make us fill the tank we shouldn't have to pay milage. And vice versa.... its like a double smack In the face...Cheryl M.
The staff are very helpful and friendly. I have never had a bad experience at this location. I would recommend them to anyone. Thank you.Khody W.
Awesome front desk customer service and very knowledgeable and helpfulJason O.
Excellent customer service!Steve J.
After Hours return was difficult. I sent request for verification multiple times and never received a response.Jody A.
The truck we had Reserve was an hour late being returned, so we had to wait. Then I called complain and the lady tried to tell my reservation was for 11am not 10am. When it came in it was dirty and not cleaned. When reserved I requested a dolly, although I was not charged for it, it was not in the truck. Then instead of returning it to the U-Haul one mile from our new house in Mesa, the lady asked me to return it to Tempe and said the extra miles would be included, because they needed a 15 foot truck in Tempe. I agreed, the next day U-Haul charged me for the extra miles. I have used U-Haul many many times and never had a complaint. This time what's unacceptable, but hey the truck didn't break down so there's that.HARLEY D.
Out standing service from this locationFrank F.
Excellent staff and I was very pleased with the truck. I would definitely come back to this U-Haul for my moving needs.Sharma T.
The woman that helped me out was great. Thank you for the awesome customer service.KENNETH B.
Vehicle was clean except for the bed. We brought it back except the bed was the same as we received it. No one came out to check it when we returned it to let us know that it was dirty. We still had 15 hours on the rental agreement that we could have cleared it ourselves. First time ever we've been charged a cleaning fee and we have rented from UHaul 4 previous times.Daniel M.
Car hauler tire half flat we bought a tire gage and it was half of what should be in there. The man / long time employee from west Phoenix was nice at the beginning. Then when we went back he was busy and was very rude made a very inappropriate comment that not only came as a threat but I felt unsafe if I upset him. He asked me to slide my card again then asked to have it to manually input. I said I slide my card now twice for all things I ordered also gave it on line.. then you would like to hand it to you to reput in is that working or is there an issue. He said, " First off lady you want to trust me! I'm the one hooking you car cart on the uhaul truck. So I would suggest you start trusting me. . I was shocked! The look he gave us. He followed us outside and said listen I was bombarded this women here yelling at me and another pissed she was waiting so long,then you decide to not trust me but want to trust me to hook up your vehicle. I replied, what ever. I was so upset. I work in the emergency Department and I know how busy you can get at work. Havent had a day off for 3 weeks . But I would never say something in this context and manner to customers or patients. I jumped up in the truck because I could feel my blood boil with resenting this company allowing to be treated like this. What a co.ete jerk. And he says he transfered to this uhaul and worked for 11 years and that just to get him to work out in that area they are offering him a free apartment. Well, I think you should really take a look at who you are dealing with. I plan to reach out to Coperate as this man should not be like this to customers that are spending to have a trailer hooked up safely no matter what type of day you are having.Nannett M.
Best customer service ever. That is why I am a repeat customerShirley H.
No improvement needed. Awesome staff. Worked to provide everything I needed. Gave me extensions when needed. I highly recommend. That's why I am a repeat customer.Shirley H.
As always. U haul was courteous, helpful and knowledgable. The manager wasexceptionable with his great knowledge and professionalism. They all made a stressful situation more pleasant.Alvin J.
I can't think of anything.HELEN C.