I reserved the trailer online in another city. I was called days prior to say the only trailer was at this location - 50 miles from the original reservation. When I arrived, nobody was available in the store to help. I waited for the person to get off break, and then she was very helpful. This was a furniture store in a neighborhood that I did not feel safe. I would have never chosen this location.Mike W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Peoria, IL 61604
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Despite checking in online, I still had to go into the location because I was not sent a code for the lock. It was a minor issue, but a little frustrating.PATRICK M.
Not the typical U-Haul location. Furniture store primarily, but staff was great.Richard D.
The contactless check-in did not work AGAIN. Your customer service phone line is always an unreasonable wait time. Our location (we tried it on 2 different phones) showed in the parking lot, but Uhaul kept saying we were not at our destination. We had to wait for the store to open to pick it up. The gentleman at the location was awesome and things went quickly after he arrived. I have moved my children numerous time over past few years. And slways use UHAUL. Im disappointed UHAUL has such terrible customer service.DARCY B.
Great Service. Very personable.William L.