My cat stepped on my keyboard and I submitted the wrong info, I tried to correct it, but I'm not the best with phone apps or technology, so when I went inside to check in, the manager was like "No problem, I got you", checked me in and corrected the tech blunder! The damage assessment is automated, but texted right to my phone and was easy to go through. After attempting and failing to understand the app to turn in the truck, another staff member helped me finish the process. The staff is so friendly and helpful I'd recommend this location on that feature alone. You won't be disappointed renting there!KELLY S.
Moving Truck Rental in Pensacola, FL at U-Haul Moving & Storage of West Pensacola
Pensacola, FL 32506
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Pensacola, FL 32506
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The windshield inside & out needed cleaned, at night headlights reflection. Pick up in Pensacola, to Ohio, very good on drive up.Sue H.
The passenger seat belt was underneath the seat we couldn't get it out in the State of Florida it's the law to where your seatbelt so we were scared we'd get a ticket and the windshield was very dirty but it was a nice truck people there were very friendlyDALE O.
Side rub rails were repaired because of previous damage - the repaired rails were not very user friendly. In the future try to replace the rails with the exact same functionality.RICHARD WAYNE H.
It was confusing, the prior Mobile Hwy location; closed to inside contracts; I figured out to go to new locationKen A.
The service was quick and easy. However, I did not feel comfortable with the sales associate handling store business on her personal phone. The internet service for U-Haul was working very slowly. Please provide the associates with some kind of portable device that would not put customers personal information in jeopardy.KANISHA W.
The only problem I had was the lady told me if I didn't go 35 miles I would get some money back I went 14 miles and got a $1 back!Casey C.
Professional, efficient & fair.William C.
just keep up the great workLarry M.
Very nice and large.Enrique S.
My card was charged more than what they said the charge was. Maybe next time I will go with a different company.MIRIAM O.
Not charging customers for things they didn't ask for or use . Have the equipment when customer has a reservationTytiana W.
their was some residual soda spilled in the passenger side drink holder in my rental truck. that is the worst complaint I have about the experience, and that is a stretch. the facility was fantastic, the equipment was great, the staff were amazing.JOSEPH B.
I use this location every month. The staff is always pleasant and friendly. Never had a problemSHARON G.
All staff encountered were pleasant and helpful.BARBARA R.
U-Haul location was great. Employees very professional, and helpful. I couldn't believe the size of their truck and trailer inventory. I needed a trailer for the afternoon, and I realized I won't be purchasing a trailer after all. This was too easy, reserved on-line, quick process when I arrived, and very affordable (only 15.00 for 24 hours) what a deal !ALAN B.
Excellent location. Very helpful and professional.Bruce W.
Well I'm being charged fees I was never informed about and customer service is near impossible to get intouch with.ASHLEY R.
Funny this is the second day in a row that you have sent this valued customer the same survey my view is still the same I got UHauled into a BAIT AND SWITCH and ended up having to rent a larger vehicle than I wanted or needed and paid more on the daily rental fee and more on gas because the larger truck is a pig THANKS AGAIN for the stellar customer service next time I will rent from PenskeRICHARD G.
Super easy, will rent from again.Theodore H.
I reserved a truck to pick up before they opened. The keys were not in the box. We had to wait to until they opened to get the keys which was an inconvenience. If i wanted to wait until opening i would have done so in the beginning. I use uhaul a lot and love doing so but not if this is going to happen.PAMELA J.
EXCELLENT service!!! As always, thanks for looking out for me! Had an option to give me an older truck w/a full tank of gas, or a newer one on empty w/ an AWESOME credit! They actually did me a favor because I only had to fill up the one time for my trip and I dropped it off at the ending location right at a quarter tank. Saved me time and additional stops on my trip. Couldn't have been a better experience. The truck did have a loose and canted steering wheel, but no further issues.Brandon C.
The guys were very professional and helpful.Angelia C.
Great service, the staff is always willing to help.SHELIA M.
The self check in took over an hour, only to end up inside the building to get the key. VERY UNORGANIZED, and VERY time consuming. Customer service was very helpful walking us through the process, after calling 3 times. ðŸ‘ŽðŸ‘ŽðŸ‘ŽKennth S.