Nothing the older lady in the front desk was excellent
J C
Security Mini Storage LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Pasco, WA 99301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulMax was a great guy and very helpful!!!
terrance dThe truck was clean and well maintained. The trailer not so much. It had a low tire that was aired up before I took it. But that tire blew on the interstate in MT. The tow that changed the tire noted the chains weren't even put on the car. So I had to stop in Billings to have the chains put on. Not cool
teri mThe lady at the storage unit was very helpful. Uhaul system was down and it complicated everything. My check out took over an hour I was told what gas i need to put back in and told I could leave. Returning it i also had issues the app wouldn't let me do the check in process at all. It just said drop the key. The truck is received was not clean the woman at the mini storage swept out the back and even mopped it cause it was that dirty. The inside of the cab also had trash and dirt and what looked like fox tails grass and fur. I cleaned out the trash and did my best to clean but I didnt have time to go vacuum out the cab. I called an did a claim cause I was charged for gas above what I received the truck at and a cleaning fee. Hopefully its settled soon. But this was one of the worst rentals in all the times I've used uhaul. I know the nation wide outage played a big part but on top of a stressful move it wasnt fun.
Adam Pattaching and detaching the trailers is a nice personal touch, but not employed at security mini storage. computer programs were down so pick-up and deliver were slow to process. the manager was competent, took ownership in responsibility, and able to help. I did not ask for towing insurance. It was automatically added by the Uhaul vendor who reserved the trailer for me. Uhaul said they would reimburse with approval of security ministorage manager. I have not received the reimbursement yet.
Joe C