Customer Reviews for Security Mini Storage LLC
(Distribuidor de U-Haul del vecindario)

442 comentarios

124 S Rd 28   Pasco, WA 99301
(@ Lewis St)

(509) 545-5058

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 1 p. m. / 2 p. m. - 3 p. m.
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(509) 545-5058

124 S Rd 28
Pasco, WA 99301
(@ Lewis St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 1 p. m. / 2 p. m. - 3 p. m.
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JUAN B. 
Clasificación:
5.0

Drop off no in person

Dylan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

Please provide the gateway code to access to the truck during off hour. I was not able to get the uhaul truck in time during the off hour for off hour pick up. The person on site didn't respond in time until an hour later. It was a very frustrating situation as I was helpless even the Uhaul support couldn't get hold of anyone for an emergency response POC. Secondly, I have reserved for furniture pads and furniture dolly were charged but didn't have them available when I pick up the truck. And the movers were already at my home waiting. I would not recommend this site to anyone.

Alan Y. 
Clasificación:
5.0

Very pleased with rental service. Very friendly staff.

RICHARD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mikhael B. 
Clasificación:
2.0

Noah who did our trailer rental agreement and took our CASH. Basically lied and stole from us. He said if we pay with cash we will get the deposit back. U-Haul doesn't do that with cash. Have tried to reach the rental location and they don't answer.

Paula R. 
Clasificación:
5.0

Best customer service I've ever had!

MATTHEW V. 
Clasificación:
3.0

Customer service was great.

Jorge R. 
Clasificación:
4.0

Arrived a little after 12 only one person working at the counter.

Jeremiah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK W. 
Clasificación:
1.0

I was overcharged a day later and the owner was belittling and cussing at the desk attendant while I was there

Kristin B. 
Clasificación:
5.0

This location is wonderful! Very clean and organized. The Manager, Noah is helpful and very kind. I have already recommended this location and will again. Thank you, Noah Olsen for making my rental experience so positive!

Kim F. 
Clasificación:
3.0

The truck was filthy and the woman had to clean it before I even got to look at it. The vehicle smelled overwhelmingly like Marijuana and was so bad that after I got home I mopped the entire inside back twice before I would even put my toolbox back there. I have used uHaul a lot over the years and this was probably the worst experience I have had. Returning the vehicle has become much of a show as well...I shouldn't have to be forced to photograph everything and asked 20 questions just to be allowed to turn in a key and truck. That's not the customers job...uhaul needs to hire more people obviously.

MARK L. 
Clasificación:
5.0

Nicely kept facility as far as I could see, though parking when you pull up is a little vague as to where to go. The gentleman that checked me in was very courteous and helpful. My only concern has nothing to do with the facility, but the location is in a sketchy area, though near a main street. It seemed ok in the daytime and it is security gated, but outside of it, I would be very cautious after dark, as far as entry and exit.

ROBERT FRANCIS T. 
Clasificación:
5.0

We had the best customer service, Jamie answered all our questions. 5 STARS

DELMA S. 
Clasificación:
5.0

Very friendly and helpful!

LARRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA SHAREE G. 
Clasificación:
3.0

The parking lot of this location is too small to drop off a 26ft truck when no personnel are on-site. Parking was not good.

Chris B. 
Clasificación:
5.0

Great customer service and communication! Will go here n the future.

Casey G. 
Clasificación:
5.0

Running lights on trailer weren't working which o didn't find out till driving towards Hood river in the rain.

DAVID L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

The woman who helped me out was wonderful, professional and did a great job. She was very knowledgeable, courteous and very efficient.

ofa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
4.0

This location was great but uhaul overall is terrible. I had a terrible time with the other locations and the 800#. They screwed up my reservation and put the time of pu same as time as I was on phone instead of by close and did not tell me. Got there 30min after phone call and it was gone. Put in stress and panic. End up costing me more for mileage because had to go to next town and had to wait til next day. Then truck wasn't ready on time either. Waited another hour after reservation.

CATT B. 
Clasificación:
3.0

The truck was not in a secure site. And the gas cap was not lockable ! I was worried to leave the truck !

CAROLYN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbi Ann K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Noah was great friendly yet professional helped me right away and even went over and out to help me and my family really a life saver great location 5stars

ERIK M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CAITLIN B. 
Clasificación:
5.0

Great customer service. Very friendly and helpful.

OTIS LAMAR J. 
Clasificación:
5.0

Super helpful employees (the woman that helped us was fantastic and friendly). Very organized. Nothing needs improving. Gracias.

Kelly L. 
Clasificación:
5.0

Very friendly and courteous and helpful. They have what I need everytime and for as long as I need it. Great to work with.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CUYLER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
2.0

El cliente no dejó un comentario.

manuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARI W. 
Clasificación:
5.0

Great customer service. Would definitely rent from this location again.

JORGE R. 
Clasificación:
5.0

Great customer service from the management.

Luis G. 
Clasificación:
5.0

This was the fastest, friendliest service I have ever experienced at a rental place!

JESSE DANIEL F. 
Clasificación:
5.0

The employee who helped me, Jamie Lynn, was extremely helpful, friendly, welcoming, and went out of her way to get me an adapter for the light hookup. Excellent customer service, she was amazing.

Jessica K. 
Clasificación:
5.0

Nothing. Noah is awesome!

DAVID G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEDEANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
5.0

The truck we got has a shook all the way to clarkston, wa. Needs to go into the shop for service.

Sharlene R. 
Clasificación:
5.0

Still waiting for my refund from the drop off location. Drove 80 extra miles round trip to drop it off up there instead of locally and my total rental was supposed to be only $67. I was charged $200 at the pick up location. If I get my money back like uhaul said I would then yes a very good business transaction

Rockford T. 
Clasificación:
5.0

Great service and trailer!! Thanks

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sara-Beth B. 
Clasificación:
3.0

Open on time waited about 15 minutes before they opened

JUAN M. 
Clasificación:
5.0

Noah was very helpful and even had the auto fuse I was missing

ADAM C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Travis P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Travis P. 
Clasificación:
5.0

Great service here, no problems!

CLORISSA O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

Great customer service!

steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

Great location . Friendly staff . Easy transaction going back again when I need a uhual equipment

ISAAC ROGELIO C. 
Clasificación:
3.0

Have the right U-Haul truck I ordered for my move

PEDRO E. 
Clasificación:
5.0

Staff was extremely friendly, helpful and easy to work with. Even the time allowance was generous with no huge rush felt on our end. Definitely coming back for any of our needs!

Samantha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kip S. 
Clasificación:
5.0

Employee who helped me through the process went above and beyond. Very knowledgeable and helpful.

Megan H. 
Clasificación:
4.0

Employee was very helpful. The trailer performed well. No issues.

jacob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin D. 
Clasificación:
5.0

Easy checkout.

Kathy G. 
Clasificación:
5.0

Very professional and friendly. Covid safe. Don't hesitate to make reservations with them. JimK

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
5.0

Nothing at all everything was as easy as can be and super friendly staff in both Locations.

DANIEL C. 
Clasificación:
4.0

When receiving the truck the attendant did not go over all the controls, i.e. headlights, wipers, cruise control(?), the fact that each door has to be locked individually.

KERRY CHARLES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
4.0

Wonderful people; went above and beyond to welcome me to the area

Hannah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

lonn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

I'm mad about the fact that I had to drive 1 hour out my way and back to pick up a trailer even though I scheduled it 10 days in advance at a closer location to my house. So I think I'll go with a different company next time.

Alexander P. 
Clasificación:
3.0

El cliente no dejó un comentario.

FELICIA FAY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASEY M. 
Clasificación:
5.0

All good I had kind of a funky situation and we are headed out and they have me back on the road

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN N. 
Clasificación:
5.0

The best service I have received from any uhaul location. Thank you Jamie

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICITY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORONNA S. 
No se han enviado comentarios para esta ubicación.

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