The location is good but only if you are picking up your rental from an actual person. Checking in and out through the app was a nightmare. It did not allow me to check out the rental and I had to call customer service. CS did help but overall process took 30 minutes. Same with checking in the rental. App would not work properly and I had to call CS again and wait 20 minutes for an agent to pick up. Would rather prefer a physical person to help and it would have been so much faster.
Hilda T.
KASL Printing And Graphics Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Pasadena, CA 91104
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I had a really hard time picking up the van. My reservation didn't give me the option to start the steps of picking up. I selected doing with my phone because the location was close on Sunday but I had to call customers service and wait almost 30 minutes until finally I could do it. So better organization with outside business rentals
Diana I M.Excellent customer service, fast and efficient.
ASBED B.I had a complicated experience this location was not the best. There was a very big miscommunication with pricing and hours so I ended up being overcharged.
Faith W.This is my new rental vehicle provider, U-Haul and this specific location! Jack is the best!
Peter T.