Comentarios de los clientes para KASL Printing And Graphics Inc

We needed a truck with a lift or ramp because we were returning a water heater. When my husband went to rent the truck he explained what we needed and was told the bigger truck had a ramp but no lift, my husband told him we would take the smaller truck because he thought it had a ramp too. We realized when we got home there was no ramp. When we went to return it the salesman was angry and insulting. He refused to wear his mask when asked even though we are in a pandemic and businesses are required to wear them in California. He said he was 6 feet away as he yelled and insulted my husband. We had the truck about 30 minutes total and only drove it home and back about 3 miles total. We could not use it without the ramp and were charged 40$. The salesman told us to leave a review and he would tell uhaul that my husband was a child. He continues to argue with us in the parking lot and we said we just want to pay so we can leave, he would not refund us or trade to the truck that did have a ramp. It was a waste of our time and money. We have used uhaul numerous times and have never had a problem with the service or trucks.

The location and the attendant are good. I had serious problems with the app. I didn't think it worked well at all.

Excellent service excellent people

even though i declined insurance when making reservation, it showed up in my contract.

My contract was horrible. I had a truck not working with engine light on. This also had been dirtied and not cleaned. I sent pics before and after to show this and still got charged for 25 cleaning bill.

This location's hours start at 9AM. The staff didn't show up until 9:45. I waited for 45 mins just to get the key for the pickup truck. A couple of other customers were waiting around, as well. The truck wasn't particularly dirty, but I don't think it had been cleaned from the last customer, either - dirt piled on the back bumper. The truck was good and I had not problems with it.

Gentleman was 35 minutes late. Truck dirty. Gas tank appeared full, but by the time I drove 2 miles, it had already dropped below full. I filled it up above full mark.

Fast service, clean truck. Good deal. No complaints

No the drop off location's fault but had to go here because the original drop off location would not accept the truck. Had to drive an extra 30 minutes out of my way just to return the truck. Customers should not have to be inconvenienced when a lot is full. They should accept the truck as per reservation and then deal with it after the drop off.

I rented a cargo van for 1 day at $19.95. I only used it for less than 3 hours and only put 9 miles on the van. I was overcharged. The supervisor for this facility, Anthony, was supposed to call me on Saturday and never did. I called again today on Sunday and he hasn't gotten back with me and it is past 9:00 p.m. I was overcharged (this is stealing). The owner of KASL printing said the charges were not his fault but UHaul corporation's charges. I called Customer Service and spoke with Kevin, Supervisor, and he said it was the fault of KASL Printing and Graphics Inc. So now my overcharge problem has still not been resolved. I only used the van for a short while and only went 9 miles and they charged me an extra $10 for CDW and rental charge of $39.95 instead of $19.95. I am still waiting for someone to return my call to straighten this matter out. Also, there was some kind of animal hair all over the seats on the upholstery in this van.