online check in was horrid
tim A.
VJ Food Mart
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Panama City, FL 32405
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Horrible experience all together. I ended up running behind so I figured I would have to pay a late fee of some sort. Tried calling the drop off location to which the staff said all matters to do with U-Haul had to be handled online. So I ended up getting charged for an extra day $40. Ok no big deal but the had to pay for $35 extra mileage. Literally rented truck drive to old house, to new house, and the drop-off location. Literally from point A to point B is all on the same road. So why wouldn't the entire trip be included in original price. Also, apparently they charge you $20 because it's after hours service fee, mind you this is 1:00 in the afternoon. Overall, I'm highly disappointed in U-Haul. I've always heard good things about them, but this was a not good experience. $100 extra plus $75 gas for 150 mile trip. This whole thing cost over $300 when it should ha d only been $85 plus gas (didn't think it would take an entire 22gal tank for 150 miles).
Nester F.Truck was good mechanically, exterior needed to be cleaned, looked like it had made a long trip.
Roland C.Truck had not been checked in. Mileage was off. Truck was dirty. Truck was sitting in a muddy location. Had to call center to finalize pick up
Vic H.My truck that I originally was supposed to rent had the incorrect mileage than what was reported. I ended up being placed in another truck which had trash on the inside of the cab and cargo area, the cup holder was broken off and the check engine light was on. Since I was traveling across several states I contacted roadside assistance before I ever left. Once they arrived 2 and a half hours later the removed a rat from the engine which was causing a clog. The check engine light went off but once I began to drive the truck it came back on and began to stutter all the way to my destination 4 states away.
AVIANCE D.