I was overcharged $40 at end of rental. Rental was returned the night before Uhual registered it.Alexander H.
Moving Truck Rental in Palm Springs, CA at Ramon Gas
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Palm Springs, CA 92264
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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I was given the wrong truck initially. It wasn't until I mentioned it that the truck was rectified. However, 10 minutes had lapsed already.Richard F.
all good yes recommendedRAUL P.
Excellent customer serviceMiguel P.
I had ordered furniture pads, but they were out. I wish I had been notified earlier.Elaine K.
Your online and mobile check-in and check-out service was a complete failure! You allowed me to make a reservation for 3:30 when this gas station closed at 2 pm. Then when I try to check in via the mobile app, you told me I could not and had to come back at 8 a.m. that morning (!) to check in. It was only through the exemplary performance by the manager at this gas station that I was able to complete my reservation on time. Your systems really let him down, and me too! I will not rent from U-Haul again because of this. Good luck getting that fixed.Joseph S.
Forgot my new house keys in truck and Miguel called me! Thanks!Terrence B.
I was charged for gas, ween though I filled it up above the level that was given to me. Will decline the gas bill with my credit card companyDIDIER P.
The computer system was too slow and backed-up the wait to be attended. Other than that, all was good.Walt T.
Nothing. These folks were very helpful and saved me time and energy in the return process. Big thumbs up.Michael D.
Was never asked or offered veteran discount nor given. Location I picked up at was gas station the person who does rental was not there for a 9:30 appt. truck exterior was filthy windows could not be seen out. Truck exterior was filthy.Anthony R.
I was scheduled to get the truck at a location near me, and received a call from an employee at that location confirming the truck was there and could be picked up. When i arrived...no truck. Four hours later and fifty miles away...i was given a truck. It cost me time and money to pay two helpers to sit around. The truck was in need of service. Either a wheel was horribly out of balance or bigger problems existed. The cab was dirty and the windows did not close correctly The people were fine, but had no authority...the woman at the first office and at the dropoff were Great...actual thought they cared. The good thing...the truck made it. I was shaken, beat to hell, and bent by the end...but living. Uhaul has always been good to me...but this time it was disappointing. Thumbs down on this one folksAllan P.
make sure windows on vehicle are clean on inside and outRobert C G.
Close down the location at the windy cove mart in Palm Springs. Their telling customers they have to fill up their rental trucks in order to use them. Because of that I won't be using uhaul again. I had to change my reservation at the last minute.Ja'net L.
The inside of the truck bed was very dirty and grimy. I was very disappointed.Rodney A.
We were expecting to pick up the truck at the large Uhaul depot not a gas station that we'd never heard of,SHEILA H.
Miguel who acted as the U-haul representative was completely unprofessional, overwhelmed and exhibited behavior unbecoming of any manager of any brand. His communicative abilities are substantially lower than what I'd expect from a professional in a rental environment. Lastly, his demeanor and responses support my belief that he's entirely unhappy with his position, and is strictly concerned with doing the least amount of work possible. Did I mention Miguel's rude behavior? He has no business working in customer service, especially since he hasn't been truly trained in a manner consistent with U-haul's company culture.Korrey H.
Service was Professional, courteous & knowledgeable!Beverly M.
The truck was dirty and got charged 25.00 for a cleaning feeTHURMAN K.
Miguel was very professional, helpful and friendly. The truck ran great. Excellent experience! ThanksPatrick C.
Pick up location of truck was not the same as the UHaul store, as I was taking an Uber to the store I then had to call for another car and wait to travel to the correct pick up place. It would be better to inform customers of precise location of truck, rather than the hunting to track it down.Alexander L.
We reserved the truck two weeks in advance and checked in the night before online. However when we went to pick up the truck we learned it had been broken down for a week. The location manager called the district manager and they had no viable options other than suggesting we traveling 20 miles away to get another truck. We ended up having to use a smaller truck and make multiple trips, which took all day. The manager said it was corporate U-haul's responsibility to find us an alternative since they knew the truck had been broke down for a week. The manager was nice and apologetic but that didn't help our situation. We were stuck and had to move that day as we were flying out the next morning. I don't know who's fault this was but it was a major failure of basic customer service since someone knew the truck had been broken down for an entire week, plus they still let us check in online.DONN P.
Clean and disinfect the truck.Amr H.