Terrible customer service. Nobody was there to give us keys or unable to do mobile pick up. Called 4 different times trying to get ahold of someone to get us keys and when a lady finally got me someone she was so rude. And then I got charged $91 when it was supposed to just be $40.. and I didn't get any receipt emailed me to either.
Ricardo C.
Ramon Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Springs, CA 92264
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Was easy to picku up the truck and they were one of the few locations that allowed a one way trip. All other locations showed no truck available but I had to pick up the blankets and dolly at the location I usually rent from and there were several trucks of the size I needed on site.
Theodore R.Not rip them off!!!!
James H.They just wanted the key. They would not provide me a receipt of any kind, in fact, their words were, "You'll have to deal with it." They didn't check the moving truck for the blankets, the mileage, the gas - nothing (I did take pictures of everything if needed). I would not recommend this drop-off location for anyone. It should not be a drop-off location at all.
David P.Drop off location was terrible - I was never given any sort of receipt or confirmation of my return. The guy grabbed my paper work and told me “not to worry about itâ€â€¦.. When I called the very next day to inquire about my confirmation email (which I've still yet to receive) they were extremely rude and hung up on me twice! Horrible location
rick C.