We try to rent equipment in Wenatchee wasn't able to do it because system was down, I drove to Omak and they help me with their personal phone Thanks a lotREYNA V.
Moving Truck Rental in Omak, WA at Omak Rent All
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Omak, WA 98841
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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When returning the uhaul the website to do the return would not load ðŸ˜’ super frustrating I tried pulling it up on two different phones and still nothing. Now I have to pay the $20 convenience fee because we couldn't finish the return process.JENIFER B.
Great folks; any easier and they would have driven for me!Frank H.
The gal that helped us was phenomenal at multitasking and solving issues that were created by corporate UHual. We couldn't have been happier with her.KANON A.
The representative we worked with treated us really well and was very kind.JASMAIR B.
We turned in the trailer on a Sunday (after driving an hour to get there and it's over a mountain pass) since Omak, WA is the closest return for Winthrop WA. We knew the location was closed and had planned on using the mobile app to complete the check-in process. Using the mobile app was a horrible experience and I'm fairly experience phone developer. The Android app requires access that the installer should have set (or asked about). Location was not enabled, photos not enabled, ... I had nothing but problems and I'm using the latest version on Android. I was unable to attach pictures and finally gave up. I also tried your web site for turn in and had similar problems. Basically you require either of these for after hours check in or you charge a fee. After an hour I gave up and called the 800 # to complain. I was surprised (and relieved) to hear that I could do this over the phone. Overall this was a very poor experience, Not happy about it. During the process someone in a truck drove up to let us know the place was closed. I said yes I knew that and was struggling with the check in process. He said his daughter owned the place. Then he drove (disappeared) into the parking lot. We left about 20 minutes later (after phoning the 800 number). 10 minutes after we left we drove by again and discover that the trailer had been moved. Wow - it would have been nice if he would have helped...Randy S.
It would be nice if there was the option of an hourly rate for up to 4 hrs if needed beyond 24 hrs, rather than automatically being charged for another full 24 hrsCARLOS A.
Great customer service. pricing was explained and questions answered. would recommend to anyoneRick R.
Terrible experience. Been a unsullied customer for a long time, on many occasions. Never again.RICHARD P.
Dont charge extra charges.. i found an extra charge of 21.68 on my credit card...Alejandro O.
Not to over charge customers when bringing back equipment at the Omak Wa site.PAUL GARY M.
We reserved a 26 ft cargo mover 2 weeks in advance. 2 days before we were to pick it up we were told we would have to drive 116 miles from the original pickup spot to get it. I don't see the reason for reserving when you may have to drive halfway across a state to pick up your vehicle.Harold A.
Very nice and polite people. Good locationCYNTHIA B.
It was a nice, easy experience. I am glad we used this location.RON F.
Unfriendly and most certainly not helpful.arlyn E.
Good communication, fast and helpful service. Very professional and cordial. Highly recommended. No suggestions to improve service or experience: It wS great.EDWARD K.
some of the online bits were not explained as well as I would have liked, but maybe that's because I have a not-so-smart phoneALLISON F.
This local rental was great. The National/Regional stinks. Reserved a trailer a month ahead specific size for a one way 900mile move. The day before got a call that my â€œreservedâ€ trailer is 3.5 hours one way from my local store. They failed the concept of reservation. My local store had a smaller trailer that I made work but had to leave a few things. Don't trust the reservation system.MICHAEL LEE T.
I don't have any feedback for this location, however similar to my last experience with U-Haul, I'm very upset with the reservation system. I called 24 hours before pick up to reverify that everything was confirmed. After waiting 12 minutes on hold, I finally got confirmation. I got a phone call a couple hours later, but no voicemail was left. I was off the grid, so I was unable to call again to reconfirm a second time. I did however on the way to pick up the equipment double check my online account to verify the pick up location. When I arrived at the location, I was told my equipment Was at a different location 2 miles away. I have no idea why every time I work with U-Haul they change the locations at the last minute. It also bothers me that they don't leave detailed voicemails, or simply set an alert on your account that there's been a change, please contact us immediately. Or simply would like to request that you pick up at an alternative location. It was pretty stupid to not provide any details, especially after I just spoke with them less than an hour or two earlier. I seriously doubt I will use U-Haul in the future.Steven P.
I made a reservation a couple days before the actual rental, and when I picked up the equipment, the price I was quoted was higher than what I thought it would be when I made the reservation because of the optional insurance. The insurance was optional, but there was a moment when i was confused by the difference in price from the reservation pricing to the amount I eventually agreed to pay.RALPH SIDNEY M.
Truck was very gas efficient, clean, ran smoothly. Didn't have a single problem. Made my trip from Chelan Washington to silver city New Mexico very pleasant and comfortable! Thank you uhaul!MARIA V.
great service friendly peopleTERRENCE C.
Drop off was quick and easy. Super nice.Guy S.
I reserved a trailer a whole month in advance to make sure I would have it to move. The day came to pick it up and they didn't have one and wanted me to drive 60 miles to pick it up. Or they would get it and charge me an additional $60.00. I was livid. I am 82 yrs young and had to hire people to load and drive. All my planning meant nothing. I was near tears. When we did get the trailer every went fine.MARGIE LEE H.
The trailer was rented out to us with no left turn or brake lights working!! Only the right side. They first tried to tell us that it was our truck connection, but our wiring was tested out fine!!!! It was the only trailer they had left to send with us even though we had reserved it in advance.STEPHEN LYLE N.