The return Location had no one on site. There was only a virtual manager available by the computer in the office. Did not feel like a very secure place to leave the truck even though that's what I was instructed to do.
Annemarie B
Midgard Self Storage Okahumpka
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Okahumpka, FL 34762
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Fast friendly and and answered all questions
SEKAHNI SThere was no live person to deal with, just a video. I was told to check-in the trailer on-line. How does that work? I was charged for extra days beyond the rental period, but I had explained a few days earlier I had been delayed by the winter storm over Texas. Nothing I could do about it … then here comes the receipt in email and personal discussion about circumstances. The whole experience was WEIRD.
MICHAEL CI didn't speak to any personnel at this location, as it was closed, but the gate was open to allow me to drop the truck, the key return box was visible and accessible, and the self-check-in process was easy.
AMY KThe virtual manager experience was terrible. When we went to check in the vehicle, we were told we had to access an application on my phone which did not work on my phone. We were threatened with a $20.00 fine because the application did not work. We were not told in advance that we needed to use an application on our phone. If we had been, we would have made different arrangements. We will NEVER use this location again and are seriously considering not using U-Haul again, either.
KENNETH B