Originally used the Billy Hext location, had a reservation and my truck wasn't there. They sent me to the Odessa location for pickup and told me they would give me extra miles since the location change wasn't my fault. Got to Odessa and was told I had to pay for the miles and the guy on Billy Hext lied to me. U haul was extremely dirty in the back with bottles and rags everywhere. Terrible experience, u haul on Billy Hext set me up for failure
JEREMY P
Hendrix A-Z Storage LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Odessa, TX 79761
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The proprietor was rude, the office was in shambles, and he had an attitude about every aspect of our interaction. He was playing loud music during our transaction. I had to ask him to repeat every statement he made. I told him that I did not hear well. Rather than turning the music down, his response was " I don't speak with an accent, you should be able to understand me". I pointed out that the trailer had some damage that was not represented in the APP pictures. His response was "you see those X's on it don't you?". I had to ask him what that meant. Apparently I was supposed to know that that meant the damage had been previously reported. He then hooked me up to the wrong trailer and got noticeably upset when I pointed out that the license plate was wrong. He acted like everything was my fault. I will never use his establishment again
TERRY RKnowledgeable and friendly service, I've used this location a couple of times and will definitely go back.
HEATH RThe guy in charge is super rude and disrespectful !
Jesus GNothing
Steven W