Comentarios de los clientes para Hendrix A-Z Storage LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hendrix A-Z Storage LLC

Clasificación general:

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KENNETH H. | Overall Experience |
Clasificación:

Had unit for a number of years with no issues . . . Safe to store.

David G.
Clasificación:

Great customer service

Ramon P.
Clasificación:

I am treated real well and respect!

Melvin C.
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El cliente no dejó un comentario.

Thad H.
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El cliente no dejó un comentario.

TIMOTHY H.
Clasificación:

Customer service was awesome. Very friendly and knowledgeable staff.

MARK DOUGLAS B.
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El cliente no dejó un comentario.

Jacob B.
Clasificación:

Pretty good location excellent service. Would certainly use again because of service.

Dolores Q.
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El cliente no dejó un comentario.

bradley M.
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The young lady was very nice and Professional I will be going back

Angel G.
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El cliente no dejó un comentario.

gary W.
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El cliente no dejó un comentario.

Shawn S.
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El cliente no dejó un comentario.

Ramiro P.
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El cliente no dejó un comentario.

Brian P.
Clasificación:

The agent was pleasant yet not interactive.

SARAH S.
Clasificación:

Had to park the truck on a curb at this location. There is not enough room for trucks to be returned.

Gilbert Q.
Clasificación:

El cliente no dejó un comentario.

Ryan T.
Clasificación:

El cliente no dejó un comentario.

Eric W.
Clasificación:

Very basic Uhaul operation at a storage business. The lady operating it was very friendly, helpful, and professional.

Jeserica M.
Clasificación:

Very nice people will be going back!

JAMES T.
Clasificación:

El cliente no dejó un comentario.

Ramon R.
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The attendant was a very professional and courteous Lady.

gracien A.
Clasificación:

Everything was good...

Sheila H.
Clasificación:

The experience with this particular location was an absolute disgrace and I will never use the Uhaul company ever again because of it. In fact, the entire Midland-Odessa area of Uhaul facilities, and I had to communicate with quite a few of them, were of no help to me during my move. I pre-ordered moving equipment such as a couple of dollies and furniture pads and it was communicated they would be waiting for me in my truck. Not only was the equipment not in the truck, this location and apparently all of the locations in both Midland and Odessa didn't even have the equipment. I don't understand what the point of my ordering both my truck and the equipment in advance and paying in advance was if no one was ever going to verify the order and communicate with me. If I could give it all zero stars, I would.

Don H.
Clasificación:

All the paperwork sucks!!

felix H.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

Elsa C.
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El cliente no dejó un comentario.

Elsa C.
Clasificación:

El cliente no dejó un comentario.

Robin S.
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El cliente no dejó un comentario.

PAUL M.
Clasificación:

El cliente no dejó un comentario.

steve E.
Clasificación:

El cliente no dejó un comentario.

KARY D. | Reservation |
Clasificación:

A to Z I called & CANCELLED facilities same day I requested, I spoke to them over the phone, NO PARKING OF TRAILERS ALLOWED IN THE AREA, ONLINE AD WAS WRONG & NEEDS TO BE CHANGED, ORDER CANCELLED.

Juanita L.
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El cliente no dejó un comentario.

venita R.
Clasificación:

Greatest, this lady went out of her way to help. I wouldn't hesitate to recommend this place to anyone.

Johnnie M.
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El cliente no dejó un comentario.

Cecilia S.
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El cliente no dejó un comentario.

Ilkka H.
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El cliente no dejó un comentario.

Bruce K.
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El cliente no dejó un comentario.

Paul A.
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I didnt drop truck off

Joe D.
Clasificación:

El cliente no dejó un comentario.

Kimmi B.
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El cliente no dejó un comentario.

Kimberly T.
Clasificación:

Loved the staff. Very professional and personable. Would definitely go back.

Steven B.
Clasificación:

Good service

Rex R.
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Overall a pleasant experience

Daryn L.
Clasificación:

El cliente no dejó un comentario.

Frank D.
Clasificación:

El cliente no dejó un comentario.

Adriana R.
Clasificación:

El cliente no dejó un comentario.

Vincent T.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

The business was excellent. The only thing that I did not like was that the drop off location and phone number was not on the contract. I think this had more to do with the drop off location as it did with the pick-up location. The drop off location that I was given in the text that I received was not even the right location.

christia c. | Reservation |
Clasificación:

I was suppose to get a month free of storage with U-Haul because of the U-Haul truck rental I got. I had a storage reserved but then it was removed from my account.

Yumar C.
Clasificación:

El cliente no dejó un comentario.

Shatoya F.
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El cliente no dejó un comentario.

Austin N.
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El cliente no dejó un comentario.

BECKY P.
Clasificación:

Super friendly staff, very helpful. Gave us great information and answered all questions.

Steven B.
Clasificación:

Friendly customer service. Knowledgeable

austin N.
Clasificación:

The on site manager was very helpful and efficient. I was out in about 5 mins.

Adam L. | Reservation |
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Clean easily accessible Unit. Friendly manager was very helpful.

Raul Q.
Clasificación:

The lady was really friendly and helpful no issues returning the trailer

Leonard C.
Clasificación:

Not much parking area for after hours drop off

BRENT K.
Clasificación:

Uhaul made it easy to reserve and pickup. Lovely rep. at pickup site made my stressful month, and auto move, a pleasure.

CHAN C.
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El cliente no dejó un comentario.

Jason M.
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El cliente no dejó un comentario.

Felix H.
Clasificación:

El cliente no dejó un comentario.

Mailyn M.
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El cliente no dejó un comentario.

hunter P.
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El cliente no dejó un comentario.

AMERICA R.
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El cliente no dejó un comentario.

Amber W.
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El cliente no dejó un comentario.

Nathaniel M.
Clasificación:

Great service also ????

Tom J.
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El cliente no dejó un comentario.

John H.
Clasificación:

El cliente no dejó un comentario.

Lester B.
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El cliente no dejó un comentario.

courtney B.
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El cliente no dejó un comentario.

Jerry L.
Clasificación:

Drop off site little to no parking. No attendant present.

Montel M.
Clasificación:

Great service friendly people

Alan P.
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El cliente no dejó un comentario.

Felipe Z.
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El cliente no dejó un comentario.

Thurman B.
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El cliente no dejó un comentario.

dan M.
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El cliente no dejó un comentario.

ALEJANDRO PEDRO P.
Clasificación:

Perfect

Clasificación:

El cliente no dejó un comentario.

Danny S.
Clasificación:

El cliente no dejó un comentario.

Amanda C.
Clasificación:

This location is under new management and they were so kind and helpful. Jo and her staff made sure my truck was ready and clean to go. They had everything I requested via online ready to use. Will definitely use them again!!

Alonso U.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

Everyone was super friendly and helpful did not expect that kind of customer service!

Dustin B.
Clasificación:

El cliente no dejó un comentario.

Duane B.
Clasificación:

Very friendly

Rita W.
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El cliente no dejó un comentario.

Marco H.
Clasificación:

The equipment was damaged and unkept. The staff was really nice and helpful.

Jamil A.
Clasificación:

Location is sketchy and customer was the worst ... My question wasn't answered , rep only reply was "it's self service your answer will be in the instructions" ( why have an office and rep if you have to do everything on your own) .. made payment and decided to return to collect my keys but had to call customer service for instructions on how to collect the key ( rep was great ) because never received instructions on how to get my keys.

Christie B.
Clasificación:

The man who runs this place is rude and inattentive. He handed us the keys to the truck, walked with us toward the truck, pointed at it down the street and said, “That's yours”, then turned around and walked away. The truck was dirty inside, there was no washer fluid and the wiper blades were shot. There was significant damage to the truck, but instead of pointing out the damage to him we decided to just take photos that are date stamped. I wouldn't recommend Hendrix to anyone needing anything from UHaul.

Cindy S.
Clasificación:

Rent updated trailers to your customers and hook them up correctly.

Patricia Selena M.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

El cliente no dejó un comentario.

Anthony S.
Clasificación:

Amazing personality and easy to work with. I would rent and return from him any day!

kenneth H.
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El cliente no dejó un comentario.

Danny Ray B.
Clasificación:

El cliente no dejó un comentario.

Ty K.
Clasificación:

Manager was very pleasant and accommodating.

nancy C.
Clasificación:

El cliente no dejó un comentario.

Brenda P. | Reservation |
Clasificación:

I found another storage facility that had climate control.

Mickey G.
Clasificación:

The equipment was what I ordered but my credit card was billed twice for the trailer. I returned the trailer to the exact location I rented it from (Hendrix A to Z Storage on the same day) and the guy I rented from came out with his daughter and unhooked the trailer. He then called me the next day and asked me when I was going to bring it back. I rented an appliance dolly from a different location and had no issues at all. My credit card still hasn't been reimbursed for the additional charges.

Redha W.
Clasificación:

El cliente no dejó un comentario.

John A.
Clasificación:

El cliente no dejó un comentario.

Gregg S.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

The worst customer experience ever had! No contract, customer agent couldn't access the system (forgot password), agent was bleeding from an arm bandage, gave me the wrong trailer, kept my driver's license and when I called to ask if the store still had it, I was told to send a SASE. I broke down on I-20 and had no where to sleep as I had no driver's license for a motel reservation. Filing complaints with BBB.

Essam M. | Overall Experience |
Clasificación:

Good. No problems.

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