This mf charged me $18 for gas, I drove 35 miles and before going to return the truck I fueled $20
Saul Z
Discount Auto
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Oakland, CA 94609
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This is not the local Discount Auto issue. This is a UHaul company issue. I am being charged full price, however I ordered a 20ft truck which I found out because I happen to need more boxes so I went to the location where I had a confirmation of a 20 foot truck and I was told when I got there that he doesn’t carry 20 foot trucks. He has 10 and sometimes 15 but he had only tens at the time. I would’ve been really stuck if I had not found this out by chance so I called into your office and I was relocated to a different uhaul location and I was told that they are sure I will get a 17 foot truck because I couldn’t get my 20 foot truck unless I drove out further from where I wanted to be. So I went ahead and agreed to take the 17 foot truck even though it was going to cause me to make multiple trips. Making the move slightly harder. Then on Saturday I arrived and there was no 17 foot truck. I find out I have have to be switched to a 15 foot truck. My move was only a block and a half away, but because I was downgraded again to a 15 foot truck we still had to make multiple trips. The movers took longer because they had to stop and start again instead of doing a full load in one go and unloading in one go I’m not happy about discovering the day of the move. I got a 15 foot truck instead of 17 and instead of 20 which was my original want when I booked this reservation in advance about three weeks ago. I don’t think I should be charged full price. Especially when it seems to not be your companies practice to call and inform your customers of what you don’t have.
CHRISTINE BVery smooth and efficient pick up
JESSICA R👍👍👍👌👌
FERNANDO XCalvin, Loran, and Bryanna are the Best. These are really good people. It actually makes me a little sad that it was time to move my stuff out. The experiences I had here talking with staff, and using the safe clean facility, made for a very cool introduction to Oakland. Thank you for making me feel welcome and valued. I can't think of anything that needs improvement. The organization of this facility is very impressive. Calvin runs a tight ship.
Joshua M