The worst experience picking up a U-Haul I've ever had. They had no idea what they were doing
Orion L
White Horse Liquors
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Oakland, CA 94609
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The 10’ truck was returned on the same day it was picked up, however, the return was not reflected on my U-Haul account. I called the return location to confirm it had been returned and was told it was & I would receive a confirmation email within an hour or two. I did not. The next morning I checked back several times but the truck still wasn’t reflected as being returned. The truck was due back at 12:25pm. At 12:15, I went to the return location and spoke to representative who was not helpful, at all! He said I would get an email in 1-2 hrs. While there, I called customer service about the situation. It was only then that he entered my return into the U-Haul system!! Why did it take me physically going into return location AND calling customer service while at location for my return to be processed?!?
JARRETTTORY SWe reserved a 10-pack of packing blankets for the day. They were not in the truck, and the store attendant didn't know what we were talking about and seemed uninterested in making sure we got what we'd paid for. After we insisted, he went in the back and found one blanket, which smelled very bad.
Chloe SThe lot of the business was a public eyesore with a trash everywhere. This is not a business or atmosphere I would recommend for most renters. As a liquor store it was frequented by the town drunks including a few that were there to get their fix while still having their hospital or jail tags on their arm from the night before. On the postive side - they do offer better hours than anyone else in the area and are open on the weekends which keeps a person from getting stuck renting a vehicle for more days than they want.
Douglas PWorked out great.
Stanton N