Check in with Jake was smooth and quick.
Keith W
Produce Barn
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norton, MA 02766
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Fuel reading was incorrect at time of rental. It took over 24 hours from time of return to get a receipt of the transaction (desk check in)
Keith WWe had a terrible experience with our recent rental but NOT with the staff at the Produce Barn, they were very helpful and supportive. We rented a 10’ box truck to move my son into his apartment in Boston/Jamaica Plain. A very busy area. After picking up the truck, we noticed there were no moving blankets in the bag in the back and called Produce Barn right away. We had to use our own. The lock on the outside of the back door was out of line and did not work. As we were driving into Boston on busy Route 128, the truck overheated. We blasted the heat on a hot day just to get there. When we got to the location, it overheated again. My boyfriend added water and had to snip a leaking hose and re-attach it to get the truck from overheating again. On the way home, a terrifying ride I might add, the breaks went at a red light. They came back a short time later but the ABS break warning light was on the entire ride home. It was an awful experience! I called produce barn 3x during this ride. When we dropped the truck off, they agreed to contact me the next day and indicated they would seek a full Refund for me. I didn’t hear back and so I called them later the next day. They gave me Nick Reall’s contact information. I called him twice and also Emailed him and he never responded. I called produce barn back again and they agreed to reach out to him. He finally called me back. He said he would refund $30 for the rental and $15.94 for the added insurance for paid for. That was it. I am not happy with this resolution. I called produce barn and they again agreed to follow up and I have yet to hear anything more fixe days later. I picked the truck up with less gas than I replaced ($34.00 worth). My boyfriend repaired the truck to be able to drive it otherwise we would be stuck in Boston and waiting for roadside assistance. Paying for mileage for a vehicle that I already paid the gas on and for a completely unsafe vehicle is just unacceptable.
Maureen MI am shocked there is no swivel mount trailer jack (wheel). This trailer has a very heavy trailer tongue weight. How am I supposed to pick it up off the ball? This is very concerning. -kch
Kevin HExcellent service picking up truck.
James M