Guys are amazing as always!
Mohamad H.
Customer Reviews for Produce Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was extremely loud with an exhaust leak. Transmission seems to lag a lot. It felt like it would break down any moment.
Woodforms I.The gentleman that handled my reservation was fantastic. He handled everything. It was a breeze. I will continue to rent there if possible
Loretta C.Easy, reasonably priced, and great new vehicle! Great experience!
MARY JANE R.I returned the vehicle 3/4 full and learned that there's no incentive to return it with fuel. This doesn't make any sense. Broken process. Otherwise, staff is excellent and the truck was very easy to use. We had everything we needed for our move.
Leith G.Positive experience as always with Produce Barn
Jennifer B.Everything was perfectly fine on my end. Very friendly people.
Donna D.Nothing that I can think of.
David G.Friendly, helpful clerks who immediately removed the trailer and got us on our way. Wonderful store as well where we got some much needed snacks.
Karen C.Was charged about 200 extra , told they were going to report the can stolen due to an employee error. Double charged And given coverages I declined.
Joshua B.I rented the van from a different location that i normally go to. When i showed up there was no van available. Retailer called UHaul and 5 minutes later had a van available at a different location 4 miles away. appreciate Uhaul fixing the problem.
David S.I showed up a bit early (7:45 AM) to pick up a vehicle trailer, but the gentleman at the store was more than willing to offer help then and there. He was polite, kind, and knowledgeable about towing and the equipment in general. He also offered to extend my rental period for free. Nothing but good things to say about the experience and this location. The trailer was very stable on the highway, no wobble at all unloaded and loaded with a 5000 LB Land Rover. The wheel strap ratchets were easy to use and very secure. The ramps were easy to deploy, load the vehicle, and stow back away.
Chase W.Everything was great!
Patrick S.Great service and people
bill R.Nothing to improve, the folks were very nice and helpful.
Walter L.They were great!!
Scott L.BEST services, as always, at the Produce Barn UHAUL rental facility. Everything is here.
tom C.Thank you so much for your service. Great 👍🏾
Fillocy S.Well organized. Vehicle was very clean and easy to pick up.
Brigid C.Awesome doing business with this location & look forward to future opportunities
Karen G.Vehicle is very fuel inefficient.
Keith W.The person at this location was great. The Keene NH location was not helpful at all
Robert S.An employee named Jason helped us, and he was excellent. He has made us feel we would select UHAUL for all our moving needs.
Paul B.Improve your Pick up by phone app. I have used U-Haul many times. But when I tried to complete the pick up using the app. They would not accept my info. Requested by Passport!!!!!!!!!!!!!!!!!!!! I had to get them to open early. Which they did. Cudos to them but you cost me an hour of valuable time.
William N.Everything was good, nothing to improve.
Walter L.It would be much more convenient to have the vehicle gas tank full for each rental. The estimate of the number of gallons needed to bring the tank back up to the 3/4 it was when picked up was helpful but I nonetheless ended up returning the truck with at least an extra 1/8 of the tank more than was actually required.
carolyn K.The drop off (using my phone) was very convenient, but there were people at this location ready to help if needed.
Divyesh J.This was super easy. The vehicle was great, it was the perfect size to do a move out of Boston. The gentleman that helped us was excellent. I would definitely rent from this location again.
Sandra C.Produce barn is a great place. Excellent groceries, hardware with U-Haul rentals on board and an adult beverage store.
Kevin B.Perfect service
AnaI R.Everything went smooth, no problems at all
Richard A.Great service !!
Joel S.Truck was calling for LOF service. Rear tires were at or past wear bars. Smelled like cigarette smoke. Ran very well. Good truck at a fair price though.
Gregory G.Wouldn't change a thing. Jason was knowledgeable, sincerely polite and a pleasure to deal with.
Scott S.Staff was extremely cooperative and helpful
HANS H.We always get excellent, prompt customer service at the Produce Barn. It's a convenient spot to pick up a Uhaul and we can pick up everything else we need there, too- from tools to hardware to a deli sandwich.
Steffani K.Still waiting on a call after being overcharged on my last rental. It's been 3 days and multiple calls to customer service but the GM in Northboro, MA apparently doesn't like to talk to customers. I'm about to escalate my issue to social media, the BBB and local regulators. Your “bait and switch†tactics along with blatant overcharging need to be stopped.
Neal C.Best customer service at produce barn
Jane F.Ability to drop off the cargo van at any other uhaul location. This was inconvenient I had to drop back off at the same location
MICHAEL O.Very pleased used 4-5 times
Debra R.very friendly, courtesy people. Easy to work with and exceeded all expectations for a convenient and enjoyable experience. Highly recommend this place!
James W.Very friendly and helpful
Mark D.Great customer service at this location. Very easy to pickup and drop off. Would definitely use them again!
Kenneth M.When I returned the vehicle I was told by the young man who served me at that time that the truck was filthy and he had to clean. I transported a moped in that truck. No other material, food, drink or any thing else was put into that truck by me. I noticed that the truck was dusty but I did not see any trash. I resent that I was accused of leaving the truck dirty. All I can figure is the truck was not inspected after the last user left it off.
Kenneth C.Truck was very old and beat up
Kristine T.