Customer service was extremely poor, and checking out the truck was a nightmare. It created a stressful start for my family on moving day. I could not confidently recommend this service to anyone. I hope I just caught the wrong person on a bad day. Very disappointing. Please improve your customer service skills.
Alquiler de camión de mudanzas en Norman, OK en American Self Storage #6
¿Te mudas de o a Norman, OK 73069? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en American Self Storage #6. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en American Self Storage #6
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Norman, OK.
Alquileres de vans de carga y pickup en Norman, OK
Los alquileres de van de carga y pickup U-Haul en Norman, OK son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Norman, OK 73069. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
This was the worst experience ever. American Storage was no help at all, poorly labeled, and overall rude!
When I spoke to a representative on the phone, I had no idea this was a self check-in. Would have been nice to know ahead of time. When I got there for my 1:00 check in, the personnel at the location was on lunch, which is fine - but that combined with not knowing ahead of time this was a self check in cost me time. Then - "confirming" who I was, asking me for a lease agreement or passport or contacts (my contacts have day jobs and can not always get to their phones during work hours) cost me time. Again, had I known ahead of time, I could have been prepared. I used uhaul to do a state to state move not even a month ago, and my experience at that time was totally different, and was reflected in my precious survey. My time is just as important as Uhaul's, and had I returned that equipment late, I would have been charged. Maybe next time someone speaks to a live person to make a reservation, they should be advised whether or not this is a self pickup and what documentation might be needed?
I would prefer to turn in rental to a person and not use the drop box. The office closed at 1:00pm on a Saturday. Many people move on Saturday and I will make sure the turn in location has later hours next time.
The location is horrible to get in and out of. Such a small space very narrow to get your truck in and out of.
The app was horrible. I will use another company before I use the Uhaul app for pick up. The lady at the pickup location was very friendly.
I got there to the location & they were closed so I tried the self check in well your self check in is not user friendly it needs to be more simple & not so time consuming
Drop box a little confusing because it did not say uhaul.
Not well marked. It wasn't obvious where we needed to drop off the vehicle.
It is a long walk from parking and the lot is really rough.
Great people. Had issues with computer but overall great to deal with and would use again! That's for the excellent customer service!
Need to provide a 2nd lock box for 24/7 access.
The location is a storage unit on a 4 lane road. There is no room to maneuver a large truck. They painted the instructions to enter one of the 3 possible entrances on the pavement which is impossible to see. If you enter the other two there is no room to maneuver and you have to back out onto the street and thne go against traffic. Proper signage should be required by U-Haul.
What can you do... TERMINATE that locations representation of U-Haul. It is a storage facility and lady in the office was very inappropriately dressed for conducting business. She continually complained about the U-Haul software and how it never wants to work right. After about 20 minutes, she finally get me checked in, on a reservation I completed online. Then she told me to go to the back of the storage facility and find my own trailer. I drive an extended Chevy Suburban, which makes small places hard to get around, and this was even worst. I finally got hooked up, and again because of the length of my vehicle, I had difficultly getting out of the storage facility. After finishing the use of the trailer, I went to return it, and the lady was unable to properly check me out because she was dumpster diving. And seriously I mean she was inside the dumpster handing out items to a man. It looked like they intended to sale the items in a garage sale or something. I was appalled by the fact this location represented U-Haul, I guarantee I will never return to that location, and I doubt I will ever use a storage facility that handles U-Haul again either.
I returned my U-Haul the same day I rented it. I called U-Haul and they texted me a drop off location. Then my card was charged an additional $60 because the location they sent me to was close. I called the owner of the location and she was rude from the beginning. Now I've been attempting to call U-Haul customer service and I've been on hold for 30 minutes. Terrible experience and I am completely unsatisfied. I would tell the next customer to take a picture of their truck when they drop it off.
The lady who facilitated the rental was happy, very efficient and at the same time, thorough. I was impressed.
Left brake light didn't work and no one on staff to repair.
Great customer service and everything was quick and ready to go.
I really wanted a cargo truck, but ended up with cargo van, which was cheaper per mile than truck. Employee was very pleasant and helpful and being able to leave the key in a drop box after hours was a plus.
God is working miracles thru the people that run this location...amazing people.. if I ever need another uhaul or storage this is definitely first choice .....i will reccomend this location to everyone that asks
Vincent was very professional and courteous. Very eager to please.
The lady who helped was super nice and friendly, helped accommodate my needs
This site is very friendly!
The lady that works at this location is very friendly and professional. She goes above and beyond to make sure you have a great experience with the service.
Owner was very polite but I was uncomfortable with turning in the vehicle without some type of inspection to confirm I did not damage the equipment. We parked on a back lot and the area wasn't fenced. Owner was polite and lived on the site.