Truck was listed at 1/4 tank, was actually at 1/8 tank of gas, so off the bat I'm on the hook for gassing up the truck with more fuel than I will use. Person working did not actually come out to truck or look it over, at the time I assumed that was because I got the 28$ insurance so it wasn't necessary. Turns out he probably didn't want to acknowledge things like the check engine light was on, or way more importantly, THE AIR CONDITIONING DIDN"T WORK. In a truck I would be driving in 96 degree heat. Nightmare experience, never again.Bart C.
AAAA Self Storage 22nd St
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Norfolk, VA 23517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Still waiting for my depositOrlando C.
Truck was dirty. Engine light was on. When I called and relayed this the response was" Is the light steady or blinking?" Steady . " ok I'll check when you bring it back" This did not happen because he had someone waiting to rent it when I returned.Marni T.
Amazing customer service! Thank you!Karen S.
The drop off point was closed when I returned the truck. It doesn't have its own parking lot so you have to park it on the street which is rather small. A U-Haul lot would be nice, if possible. Overall the drop off was easy and convenient.Richard H.