Honestly, my list for this experience is just too long. I've used u-Haul exclusively for years, but this situation changed all of that. From inaccurate/dishonest billing, no/wrong equipment, to an unprofessional customer service representative to name a few, what's left that's still good enough for a referral?
PATRICIAANN C
AAAA Self Storage 22nd St
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norfolk, VA 23517
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Location was convenient- 2nd time using in less than one month, but unable to help with a check-out issue. They tried to get customer service help for me with an app problem at check out. Still waiting for a response after an hour on hold at site, several calls, and submitting request on line. National customer service needs to do better. No complaints with the particular dealer.
David ELocation did not open until 9am. We had booked for another location that opened at 8am. We had a long drive and this put us behind our schedule.
Stanley GOverall, the truck got me where I needed to go and the pickup was easy. But, the location is sketchy so I wouldn't come here late or super early. The truck cabin was covered in dog hair and I heard screeching sound throughout the ride (I assume this was the timing belt).
Aleksandr ZHaving a selection of towable trailers, ensuring vehicles are in working order, such as fixing/inflating tires, etc.
stephen g