The mobile pick and drop off process is highly buggy and it took them 33 minutes to review my pictures for drop off so they charged me an extra $20 for a late fee. I want my money back. It’s not my fault you guys took so long to review my pictures and update your records. I have screenshots of the $41.56 payment I was told I was submitting payment for and then it took you guys 33 minutes to review everything.
Marcos B
Admiral Tire of Newark
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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i did not find a dropbox to drop the keys
Faisal IVery easy and efficient.
Lisa HWent online to rent a one way truck and when I tried to return at my destination it was bought to attention and I could only return from where it was rented from. This cost me an extra 57 dollars. The money is not as important as the fact my helpers had somewhere to be so I sent them on their way. Returned truck pretty much leaving me stranded. I will use hertz or penske next time that's for sure.
Daniel BDude working was super nice but couldn’t have known less about the pickup. Took 30 mins to get me in the car
griffin d