The drop off was easy once I found it. I went 10 miles out of my way but that was my fault. I should have put in the zip code on my GPS. Anyway return was easy.PATRICIA S.
Customer Reviews for Admiral Tire of Newark
(U-Haul Neighborhood Dealer)
Newark, DE 19711
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Jesus P.
Excellent experience and service and will definitely recommend to allLamont M.
El cliente no dejó un comentario.anthony T.
The code wouldn't open the lockbox and then when I asked for assistance The key was not even in lockbox. There was also a hat left in the U-Haul from previous renterKaitlyn K.
There is a NO key â€œdrop-boxâ€ for U-Haul. Very difficult to figure out where to drop your keys. This is actually car service and tire shop and they have a common after hour key drop box. But there is no mark/label if thats same for U-Haul. When i went drop off my u-haul, there was not a single U-Haul parked, so very difficult to find a proper spot to park my u-haul during night time.Aritra S.
El cliente no dejó un comentario.Charles P.
I arrive and found that was a mistake in the drop off site. When I told the owner I chose this site because I live in Green Valley across the street , he said " I don't care if you live in the White House the drop off site is not here. You need to call corporate to change. " Then he walked away. This reflects very poorly on your organization. I plan to post this review on the on Yelp and Google search.Michele C.
I used the App as I returned after this location had closed for the day and the app did not work on my android phone. I had to use an iPhone to submit the photos.Anna S.
El cliente no dejó un comentario.Norman L.
El cliente no dejó un comentario.Kenneth W.
I ordered a truck at a location near my home when I arrived the clerk at the gas station was very rude. She didn't offer any help . Once I went online I noticed that uhaul changed my appointment pick up location . A phone call would have been great because the txt message wasn't clear. So I showed up at the location that I put in for â€¦ it was an inconvenienceBrittany B.
The team at Admiral Tire was fantastic. The check in and return process was smooth and easy. I would definitely return to rent a U-HaulDavid B.
Nice customer servicePatricia D.
Make trucks more available at this location.bruce B.
Fix 2nd lock box. Lock was broken and couldn't enter pin.Benjamin S.
The mileage was 4560 when we picked it up but the charge was for higher mileage.BRIDGET B.
Staff at location indicated pick up had to use app or website. No assistance was offered. Interior of van was dirty. Front contained fast food trash. Rear had dirt and grass.Craig G.
El cliente no dejó un comentario.Melissa H.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.DENNIS S.
El cliente no dejó un comentario.REGINALD L.
Everything about this experience was great. I will recommend & use this location in the future. Personnel there were great.June P.
Never let anyone use this facility. Claimed for 45 minutes they didn't have key because they â€œdon't work for Uhaulâ€ finally when I was able to get through to Uhaul on the phone they called and the people at Admiral Tire magically â€foundâ€ the key in approximately 2 seconds. Wasted 45 minutes of my time because they were too lazy. Laziest and most rude people I think I've ever met at a business.Daniel L.
Not liking how the pricing jumps from 19.99 all the way up to 108.00 for 4 hrs use.Christi R.
El cliente no dejó un comentario.Kyle C.
Best service, guy was very helpful, very cleanSANJOY R.
El cliente no dejó un comentario.david S.
The guy running the place was very nice and organized. The truck was very new and in good condition.Steven Z.
El cliente no dejó un comentario.Richard S.
Made drop off very easy.Carolyn T.
El cliente no dejó un comentario.Joseph T.
El cliente no dejó un comentario.Mohammadtaghi S.
Matt was very helpful!Eric A.
I was extremely frustrated I was double charged on my rental. It was more expensive than I thought it would have been. Also, I rented the same truck one week prior, but didn't have to use it at all, but paid my fare. This time I paid double and couldn't dispute it. I am not happy at all.Tyson T.
I was unhappy being charged double for having the truck back 1 hour after the stated limit for renting. 6 hours This is very misleading and in my opinion bad business. Traffic at the location for drop off was super busy due to an accident one mile away and we forced to sit in bumper to bumper traffic for more then 2 hours.Robert T.
Couldn't be easier, gentlemen helping me was great. No problems compared to what I was reading about other locations.Stephen G.
El cliente no dejó un comentario.Janette R.
This is the perfect place to rent a truck. Very nice an helpful staff, everything ticking perfectly, very well located with plenty of parking space. I will definitely stick with this place from now on.Anner P.
El cliente no dejó un comentario.Pavol P.
El cliente no dejó un comentario.Matthew S.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Abdul K.
great experience very friendly and helpful locationJoe W.
El cliente no dejó un comentario.Regeania W.
Please ensure the vehicle has a FULL tank of gas as one is expected to fill up on returning the rented carMunyaradzi T.
Unfortunately the vehicle I rented the air conditioning went out after 200 miles of a 1078 mile trip to Florida. The truck was clean but had large black ants there were all throughout the cab biting. I was hoping to be contacted by uhaul for some type of discount.Terrance T.
Spoke with Matt at Admiral. He could not have more helpful and friendly. There is nothing that could improve on the service we received there.chris S.
El cliente no dejó un comentario.David F.
Matt was awesome, extremely helpful & customer service was completely threw the roof.Hugean G.
It took me a while to find the key drop off.Frank S.
El cliente no dejó un comentario.JOE T.
El cliente no dejó un comentario.Sally W.
El cliente no dejó un comentario.Martha S.
El cliente no dejó un comentario.Anne W.
Nothing. Smooth operation.William D F.
The check in process was handled by someone that was not trained on uhaul procedures so I had to use the mobile check in. The process was confusing and caused me to be unable to CHECK OUT correctly when I returned the truck. I was not notified the mileage was changed from 55 to 30 total miles since I was given a larger truck and my gas was not documented correctly. Causing me to pay additional.Fernando G.
Buen servicio y muy amigable. Reasonable precios.oscar T.
All went well, picked up vehicle with trailer, smooth ride home! For the amount I paid, well worth dealing with U-Haul!john K.
El cliente no dejó un comentario.juan G.
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