Very courteous and professional.jason S.
Moving Truck Rental in New Port Richey, FL at Compass Self Storage 107
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en New Port Richey, FL 34652
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Van has low brakes & van floor dirty , needed to put blankets down to protect my furnitureRafael P.
Just fabSheila L.
I was using this 10' truck to move items from Florida to North Carolina. The neck of the gas tank kept clicking off all of the gas pumps we filled up at. It took 20 to 25 minutes to gas up every time we had to refuel. I made the customer service agent in both locations aware of the problem and they were pulling the truck for maintenance. Happy with the service.Deanna B.
I had ask for a hand truck spoke to the lady at pickup but did not get one. I would appreciate a reimbursement. Other than that it wad very positiveSuzanne K.
While they aren't always wearing masks w each other to minimize risk for their own staff, they quickly got them on as I walked through the door. I kept my distance from the partition and was pleased they were friendly and very helpful. Would recommend and return without hesitation.Crystal J.
friendly, efficient, a real pleasure to work with these people. The van was perfect and very well maintained. All in all...we plan to use this location often!Paula K.
It was very easy to book online and our truck was ready when we got there. Very friendly and helpful staff. We ended up needing to keep the truck an extra day and, even though someone else had reserved the truck already, UHaul took care of it so that we were able to keep the truck an extra day.Fred S.
Nothing to add, had a great rental experience.David C.
Charged me 50 miles over what I used for a truck and when I called about it Linda the manager told me she was correct about the mileage when I have a photo of the mileage I actually used and insisted there was nothing she could do about it. Terrible management.LYNETTE S.
Not their fault but U Haul Computers down or very slow with no or little support to help process the rental. Made me almost two hours late for the appointment I rented the truck for in the first place. Cost me more money in the long run.Douglas M.
Linda is very helpful and professional!rick F.
It's a good store the truck was ready, clean and fueled up, the site was clean and they knew me by name when I arrived. Keep up the great jobDennis H.
Work on communication of customer requests.Diane S.
The online app told us to return to this location. I called them because it wasn't the drop off I picked. They told me to bring it there. The next day the general manager called me upset because she couldn't accommodate the vehicle. I explained I was told by the company and her staff to bring it there. She was very unhappy and didn't help to resolve just complained and put it on me.Michael C.
process was very smooth and friendly.Mikayla S.
People were helpful. There app was useless.Paul S.
Great customer serviceCraig D.
Closed lobby due to Covid was not a problem!John G.
Really nice people to work with, clean and pleasant office and grounds.Jody S.
They are already doing that great job ??Howard A.
We was made to take a truck with blood, trash, and things spilled all over. Looked like somebody had urinated all over the inside of the truck. The guy was not that friendly at all. I won't be using Uhaul in the near future if this is what I have to look for. Been a long Uhaul customer for over 35 years.Kidada T.
See above commentBilly N.
Issue with untrained rental agent. Female agent on duty wanted to argue with me about using mobile device to complete rental. Told me multiple times â€œshe's not setup for thatâ€, it wasn't until I told her to check the computer AGAIN that she finally relented and gave me the key. Upon return, spoke to manager and said employee needed additional training, manager did not take comment seriously. Please follow up with manager & ensure ALL employees of this rental agent are trained on how to interact with someone completing a rental using the Uhaul app. Equipment is top notch at this location.BRAD F.
Great customer service! Everything went very smooth and exceeded expectations.Fred S.