The man that came out to collect the keys for the uhaul and take the trailer off was awful. He was rude, didnâ€™t say hello or greet me in anyway. Took the trailer off my hitch and dropped it on the ground. Didnâ€™t hand me back the connector for my truck (thankfully I saw it before I got in my car and pulled off). When asking for the keys to the 20â€™ uhaul, all he said was â€œkeysâ€ and he didnâ€™t tell me I was a day late with the trailer, didnâ€™t say there was a 20 fee, didnâ€™t explain anything just said â€œyouâ€™re doneâ€. We just moved to the area and I was shocked to see how rude he was.
Moving Truck Rental in New Braunfels, TX at U-Haul of Landa Park
Moving to or from New Braunfels, TX 78130? Get FREE truck rental rate quotes at U-Haul of Landa Park.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Landa Park
camionetas Pequeños trabajos
camionetas de carga Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Braunfels, TX.
Cargo vans and pickup truck rentals in New Braunfels, TX
U-Haul cargo van rentals and pickup trucks in New Braunfels, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Braunfels, TX 78130. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Aire acondicionado
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
comentarios del cliente
This is the second time I have used this location, and I was well pleased with your staff and the equipment I rented. Your staff member was very professional and helpful in assisting me with my rental need. The next time I need to use U-Haul I will come to your site.
I had an excellent experience, both of you staff members were very professional and knowledgable. My order was procecced within minutes
Name of dealership, "UHaul of Landa Park" was misleading; nowhere near Landa Park. Once found, personnel were very helpful and friendly.
The boys were courteous and worked fast to get me on the road.
I Rented A Van And It Was Not Clean At All. The Bed Of The Van Was Very Very Dirty. I Have To Put My Things Inside The Dirty Van. Leaves, Tree Branches, And Dirt Was Every Where. In The Drivers Seat There Were Leaves And Dirt On The Floor As Well.
This location was perfectly fine. The overall U-Haul experience was stressful, unorganized, and customer service was completely unprofessional and unwilling to listen to the mistakes that U-Haul themselves made. After all the issues I had I will never rent from U-Haul again.
Things went smooth
The truck was in horrible condition. One tire was low on air, someone had moved mulch and didnâ€™t clean it, and the shocks were in really bad shape. It was like trying to drive a trampoline down the road. It was dangerous.
Incredibly overcrowded lot. Barely room to park. Understaffed. Staff present were good & helpful.
Was given a 17â€™ truck with known ball joint issue that made steering unsafe. Had to settle for a smaller vehicle that required us to make a second round trip to move everything. It took 1 and a half hours to get replacement vehicle and fill it up before we could start our move. Additionally, the check out and check in service requires an extreme amount of time and requires phone abilities that not everyone has. Not very customer friendly.
VERY Helpful guy at the counter! NOTE: Apparently if you want to rent a local truck, you may need a local drivers license - Apparently theft of Uhaul trucks is a thing, and even though i have rented Uhaul trucks over a dozen times, apparently i was at risk of stealing a truck just because i had an out-of-state license. They were able to rent me a 15ft box truck instead, which probably cost me an extra $10 over a regular truck, so it's not an unworkable situation, but still inconvenient and should be streamlined for regular customers. Hope this helps!
Didnâ€™t feel like there was an urgency to assist clients...
Excellent customer service. Very friendly staff.
Great service from both of the gentlemen who helped me out, both picking up and dropping off. I wouldn't hesitate to rent from this location again in the future.
All was good, fast and efficient
Your employees did a great job... courteous, helpful, calm, friendly...they and your equipment and system have my trust and that will keep me coming back
The cab was pretty dirty, coke can, coffee traveler, spilled stuff.
No need for improvements. Everything went smoothly, I was in and out within 10 min.
I rented a trailer twice in the span of the week over the holidays. The crew you guys got there are great, the second time I rented a trailer from the store was on the 1st of January 2020 and the store got open late. Will, who wasnâ€™t even supposed to be there till an hour after the store was to be opened, booked it over to the store as soon as he was made aware of the situation. He was sincere in his apology for something he wasnâ€™t even responsible for and quickly got the other gentleman that was waiting and myself quickly on our way. Good people that know how to handle unexpected situations is rare and yâ€™all got some good people at this store.
Excellent service, great inventory and knowledgeable staff.
Keep up the great work!!
Hated checking in by app. It did not work.