Midgard is concerning with their automated off-site customer service. While the facility is clean and they didn't do anything wrong, conducting business with someone who is present still matters.
Sara R
Midgard Naples Boat & Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Naples, FL 34114
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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I don’t want to talk to someone on a screen, and then have to figure out where to get the key, where to find the truck, and upon not finding the truck have to figure out how to get out of the now locked gate. The remote employee idea may be good for you, but it sucks when it comes to customer experience. I also did not like to have to download an app on my phone, which violates my privacy. And then upon a return, the woman on the screen could not help me, could not tell me what to find on the app to get checked back in and was basically clueless about what I needed to do to finish up. Fortunately, there was a live person there, doing something else, who was able to get me squared away. Having to talk to someone on a screen is ridiculous and makes the whole process more time-consuming. I will look elsewhere next time.
FRANKLIN FInsufficient parking. I had to back the truck up to a steep drop off. Getting the necessary pictures for the return process was dangerous.
Anthony LFront tire was low needed filling.
MICHAEL AI reserved a trailer and a moving dolly, no dolly!! Oh we can’t guarantee a dolly is available just because you reserved it????? WTF, is a reservation?
AIMAN A