Warn the customer to take pictures of the dash so that they can't rip you off for an extra 100 dollars like they did me. Better yet just stay away from this business.
DEAN W
Sherlock Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Monroe, MI 48161
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I called to see how late they were open. Online said 5:30 but when I called he said 5:00 but I could do mobile check in. I told him I would be there before 5 as I don’t like mobile check in and he hung up on me. I showed up at 4:50 and they were gone. Did mobile check in and they left the wrong key in box. Waited in hold for 20-30 minutes with the 800 number. Natasha was very helpful and I ended up taking the bigger truck that I had the key for. I thought the location was very bad but the 800 number was very helpful
Robert TAfter midnight, we decided to extend our rental. I called and left a message requesting a call back to do this as app would not allow it. Was told their office opens at 7. Called at 7:10, again no answer. NEVER received a callback to this moment.
Eric DNo body was there
Jamie VExcept for the drop off, this whole transaction was a disaster. Just check your records and you can see why. Although I scheduled a 15 footer two weeks in advance, I had to do with a 10 footer which we had to use for two trips instead of one which created a bigger expense and more hassle for us. If your national people had just stayed out of it and let me deal with Tammy on Telegraph in Monroe, Michigan we would have been fine. She is amazing.
CHERYL S