First the guy Cameron working I believe was sleeping everything I went in for help. My furniture clothes were no in the truck then the Cameron guy walked the property 40 mins looking for them then told me I had to drive to another location to get them. I went to that location which is on telegraph in Monroe mi then when I arrived there the general manager was very very very rude and gave me so much trouble to pick up these blankets. Total bullcrapMichael C.
Customer Reviews for Sherlock Storage
(Distribuidor de U-Haul del vecindario)
Monroe, MI 48161
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Better info from person at location. They could care less about helping me as if I was bothering them. Will not use this location again.Bruce U.
El cliente no dejó un comentario.Sam W. | Overall Experience
I began using Sherlock Storage almost a year ago while transitioning living situations. The receptionists were incredibly helpful and friendly. About half way into my time I noticed a change in the customer service. Each month I called to make payments the staff was very cold and didn't seem to have customer service phone etiquette. I would end the call not knowing if my payment was complete or if I was good to hang up. Just a note to consider as you move forward.Ellen M. | Overall Experience
El cliente no dejó un comentario.Mary D. | Overall Experience
El cliente no dejó un comentario.JULIE H. | Overall Experience
Great place just put camper on a site thank you so muchSCOTTIE B. | Overall Experience
It's a nice all around place it's the 3rd time I used this storage facility, everybody is really nice and willing to work with you, prices are fair, facility is clean and secure. The only thing that I would change is that I would make it 24 hour access for the renter.but other than that I give it a solid.... A...Shane H. | Overall Experience
The guy (can't even call him a gentleman) working at the facility was probably the worst person I've ever dealt with. He did not talk to me after I told him I was closing out one of my units. He fumbled with his phone and computer for about 5 minutes and then mumbled something about the computer being down. I told him I would be back the next day. When I came back the next day, he was on the phone and again, I waited for about 5 minutes before he even acknowledged me. I told him I wanted to close out my unit and then he printed me a paper but acted clueless when I asked about the automatic withdrawal payment. I sure hope he did it correctly and I don't get charged on January 1st. Besides the very poor customer service, he was disgusting. Stomach hanging out of his shirt, food on his shirt, and a container of eaten food laying by his computer. I sure hope this guy isn't the owner.Holly Y. | Overall Experience