No one was available for the vehicle check in even though it was within the stated business hours. I left the key with customer service department of the store and was told they would check it in the next day. I specifically made sure that I had enough fuel in the vehicle in order to not get charged extra for them filling it up but received a new invoice in the amount of $70.95 for 11 gallons of fuel stating that the level was below where it needed to be. This is an outright lie and I would caution anyone from using this location for your U-Haul rental needs.SCOTT S.
Moving Truck Rental in Monmouth, IL at County Market 139
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Monmouth, IL 61462
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was very happy with Rob, store manager at County Market. He got several answers before i rented the u-haul. He was very honest gave me the price and I paid it. Then the unfortunate thing happened i got charged $50 more. He gave me the price they gave him. I am furious i was charged more. I actually checked with another place it was the same price Rob gave me. I hope whomever got the extra $50 enjoys it. Rob was honest this was the u-haul company that deducted the extra money. Beware this doesn't happen to you.PEGGY J.
Use website not appBarb S.
my original reservation was the wash n win in macomb. I made this reservation a month in advance. I was told there was no 10' truck available there and that I had to go to Monmouth to get the truck. I drove past the place I made my original reservation and macomb and there were not one, but two 10' trucks sitting there. im not happy and will not be using uhaul again.Hannah M.