When I picked up my Uhaul it had trash in the door pockets. Floor and dash were covered in ashes and the truck smelled like smoke. I tried to take pictures in the app and it let me take only one then I was going thru pretrip pictures and one of the pictures wasn't even the right truck had a different bumper. Other than that self check in and out was pretty easy. I also left truck way fuller than I got it.Christian M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mechanicsville, VA 23111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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We ended up needing our truck for two extra days and they were very helpful and accommodating! The whole drop off process couldn't have been easier! Avi (sp?) was super helpful, professional, and easy to deal with.David M.
The place where the keys drop need to be located so no one can put their hands in and take the keys out and steal the truckLESLIE P.
My only comment would be the strap ends were tattered. If they were needed to be remove from the ratchet, it would be very difficult to reinstall in tightening.Curtis F.
I would have been in big trouble if there wasn't someone inside to help me. I tried app pickup first and ended up needing support to verify me. They left me hanging for precious minutes before I gave up and went inside. I had a very tight timeline and needed them to be much more prompt. The person who helped me inside of KDR Convenience was excellent.Heidi M.