The only thing I would suggest would be to make sure the return process is explained better. We were told to call the 800 number after we return to the drop off location. We took our own photos, returned the key and then customer service explained that with need to follow prompts in the app to return which wasn't a very good explanation as it wouldn't load. Once we got in we were asked to take photos with the vehicle on. We were unable to do that because it was unclear before we returned the key and it doesn't allow photos to be uploaded from your camera roll if you have taken your own. Otherwise, picking the rental up was quick and easy. It was clean and drove well.Jacqueline M.
Kenton Station Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Maysville, KY 41056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck had an exhaust leak,it was pretty overwhelming-gave us both massive headaches-have rented from that location before-never any issues ,however I would be really surprised that they didn't know about itJulie W.
Very nice lady. Knew what she was doing. Very kindSusana C.
We never received our refund for miles paid andbilly H.
The ladies who work at this location are very sweet & accommodating! I highly recommend this location! Thank you!danielle D.