I was charged $213 on my card even though the receipt shows it was supposed to be $137.91 at the payment. I would like answers, also why is it so hard for you to honor the online quotes. I was quoted a $166 rental for a 10ft truck on April 15, 2023 from Macon, MO to travel to Centerville, IA but drop off of the truck would be in Unionville, MO on April 16, 2023 a 1 day rental. I was given the option to save $44 if I took the following: Drop off the truck in Kirksville, MO on April 17, 2023 with 131 allotted miles and 46 additional miles for the drive to Kirksville. Upon receiving my receipt from the quote for $122 and before I was leaving Macon, my receipt read I was actually only given 97 miles and 40 additional miles and my card was supposed to be charged $137.91 but it was actually charged $213 before I was even 10 mins into my drive in the truck. The actual concern of the location of Haymakers in Macon, MO is the lack of the security around the Uhauls off to the side of the gas station. The manager did not even know of the graffiti along of the truck but it was blatantly obvious when I drove in off the street.
kelly H.
Haymakers 745
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Macon, MO 63552
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Just by happenstance I stopped at haymakers and Macon Missouri looking for a U-Haul because the one I had rented in La Plata Missouri was never returned and I was never notified. I stopped at Macon to look for a new U-Haul and stopped here and found out that this is where my U-Haul had been dropped off instead of where it should have been, in La Plata Missouri. The woman who worked at haymakers and Macon Missouri is an absolute doll she was able to figure out that she had a 10-ft truck she wasn't supposed to have and then since we were so close to La playa Missouri that she figured that person had dropped it off at the wrong place and she took the time to call and check and see for me and it was my truck just in the wrong place. My biggest complaint is that no one contacted me that when I got to La Plata there would be no truck waiting for me! So I suggest unless you have that vehicle already there you don't make reservations for it and if you lose a vehicle you ought to be trying to find out where the hell it is! This could have ruined my whole damn day if it hadn't been for that nice lady at haymakers going above and be on her job because someone else didn't.
Windea Q.no problems with us here. Good care.
Robert S.Yal did a great job. The people that help were very nice and done a great job of helping out. Keep up the good work
barbara S.When I reserved the trailer I was told I could use it for 72 hours, when I went to pick it up was told only 48 hours. So bought an extra day. Only used it for 24 hours due to things changing. When I returned in ask about credit for the extra day and was told since it was a one way rental they couldn't do it.
john S.